QQ

Standard
Cloud
On-Prem

Embrace the collaborative and instant power of QQ, compliantly

Smarsh allows organizations and teams to quickly capture and archive all collaboration content from QQ Messenger. Popular internationally, organizations that have compliance, open records and e-discovery requirements can now leverage the QQ Messenger communication tool while meeting recordkeeping and oversight requirements. Smarsh capture and archiving solutions for QQ Messenger enable:

  • Comprehensive Compliance: Smarsh provides native compliance and governance for QQ Messenger content. All content can be sent to the Smarsh Connected Archive to help meet FINRA, SEC, MiFID II and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient. 
  • Monitoring of QQ Messenger content: All content can be inspected for sensitive information, suspicious behavior, and/or abusive language. Administrators can review policies that flag keywords across messages and in-file text to pinpoint any violations.
  • Automated archiving and fast, effective supervision and e-discovery: All elements of QQ Messenger's collaborative content are captured. This content can be automatically sent to the Connected Archive for fast and accurate search, supervision, e-discovery, and case management. The preservation of all content in context makes for faster, more effective review. Content can also be sent to any other archive or ECM solution.

Key Features

API driven Capture

Direct source capture

QQ Messenger supported through software that is installed by the end user. Content is sent to Smarsh directly in its native format, with chain of custody preserved and no disruption to the end user’s experience of QQ Messenger.
Messagethreading&directionality

Message threading and attachments

All messages are captured together with files, images and other attachments. Message threading displays conversations as they originally happened for ease of review.
Capturing communications in full and in context

Contextual capture

Smarsh captures all content in full conversational context for the best visibility into what happened and when. Attachments can be viewed or downloaded in context in their original form.
enforcing-supervision-policies-and-carrying-out-content-surveillance

Content monitoring

Lexicons can be defined to flag text and file content for review to help meet supervision obligations.
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Powerful search

Users can search for QQ Messenger content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management.
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Smarsh or external archive support

QQ Messenger content can be sent seamlessly to the Smarsh Connected Archive - an immutable and context-aware data store - or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.

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Other supported IM channels

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.