Salesforce Marketing Cloud

Salesforce Marketing Cloud

Non-Standard
Cloud

Extend your recordkeeping, compliance, and e-discovery initiatives

Salesforce marketing cloud develops marketing automation and analytics software for email, mobile, social, and online marketing. It enables organizations to boost sales, strengthen customer relationships, and automate outreach processes. However, without the right capture and archiving solution in place to govern its usage, tools like this open the door to risk for regulated organizations. Smarsh enables you to extend your recordkeeping, compliance, and e-discovery initiatives to the email that your organization sends using Salesforce Marketing Cloud. Smarsh capture and archiving solutions for Salesforce Marketing Cloud enable organizations to:

  • Communicate compliantly: Email marketing platforms like Salesforce Marketing Cloud support an SMTP journaling feature, sometimes called BCC archiving. We can archive messages from any email marketing vendor that supports this functionality. Billing is based on volume of email marketing messages rather than number of users. Your teams can harness the power of Salesforce Marketing Cloud while Smarsh helps you to meet strict SEC, FINRA, MiFID II and other records retention compliance requirements.
  • Monitor and protect your business: Archived content is preserved in a search-ready state, policy-checked, and available for quick access and review. With its advanced search, review, policy, reporting and administrative functionality, Smarsh delivers a robust solution for archiving your organization’s Salesforce Marketing Cloud content.
  • Automate archiving and reduce review complexity: Salesforce Marketing Cloud content is automatically ingested into the Smarsh Connected Archive for accurate, fast, and highly effective search, e-discovery and case management. Messages can be flagged and easily escalated for review according to risk and other factors.

Key Features

API driven Capture

Direct source capture

Email marketing messages are captured via SMTP. Content is captured in context in its native unaltered format, directly from the source, preserving chain of custody.
Finding an archiving platform with advanced supervision and discovery tools

Advanced search

Smarsh archiving provides visibility into who is receiving email marketing messages as well as who is sending them. Users can leverage powerful search functionality across all archived content.
granular-policies

Policies

Compliance and other policies can be run against messages/email marketing campaigns to help spot trends and mitigate risk.
Attach

Attachments support

Attachments, including images and other files, are supported. Content can be viewed or downloaded in proper context and in original form.
Identity Integrations

Identity integrations

Users can manage profiles across all archived communication channels with automated identity management.
Security

IP restrictions and encryption

Smarsh delivers top-tier security, management and operational controls. All data is encrypted in transit and at rest and stored in immutable, compliant format.

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Other supported Mobile channels

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Connected Archive TM

The market-leading cloud archive.

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Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.