In 2021, the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) received over 34,000 complaints of HIPAA violations. This has led to numerous enforcement actions. Imagine a patient calling to discuss test results – a routine conversation. Later, you realize the recording wasn’t saved, raising concerns about compliance and patient trust. Balancing patient care with...
In healthcare, maintaining the privacy and security of sensitive patient information is paramount. The Health Insurance Portability and Accountability Act (HIPAA) sets stringent requirements for how healthcare organizations must manage and protect electronic communications, including recorded calls. As more organizations adopt Microsoft Teams for telehealth, remote consultations, and internal communications, ensuring HIPAA compliance recording for...
As a public agency, your social media communications, including all posts, reshares and direct messages, need to be available for public record requests.
With a modern archiving solution, public agencies can do away with paper-based processes and provide relief to staff and efficiency for the organization.
