In Part 3 of our interview, Don DeLoach, former Chief Information Officer for City of Tallahassee and consultant to local government firms, gives us an inside look at the internal policies and rules public sector organizations need to have in place—and which stakeholders should be involved in creating them. Who are the stakeholders within a...
For public sector organizations, email isn’t the only type of electronic communications record that needs to be archived. More courts are ruling that text messages must be preserved and produceable as well. If texts are related to government business, it doesn’t matter whether an employee uses his/her personal or government-issued cell phone. Both are fair...
Marty Colburn (the well-known former CTO for FINRA) notes in one of his recent Smarsh Expert Perspectives series video segments that solutions actually do exist today for organizations seeking to avoid separate data and system silos for each type of communication content they use. THE SITUATION The range of different communications content types that need to...
Privacy breaches can result in fines and litigation, costing valuable resources and potentially affecting a healthcare organization’s public image.
State, federal and local government agencies need to keep important records (including digital communications) for a long time, to stay in compliance with public records laws, open meeting, Freedom of Information Act (FOIA), and various state sunshine laws. If an agency has email, social media, web and other digital communications related to business activities, records...
Thousands of lost emails, allegations of hidden agendas, high political tensions, and a trail of congressional investigations. The events surrounding the Internal Revenue Service (IRS) scandal seem like those right out of a House of Cards episode, where a sophisticated web of power, intrigue and conspiracy theories keep the observer riveted on the details and...
Many pharmaceutical companies (including those selling prescription drugs for humans and animals, prescription biologics, and medical devices) are now starting to use social media in their general marketing and to communicate directly to customers. The industry as a whole—similar to other highly-regulated groups, like financial services—has approached social media with caution, while it waits for...
The National Archives and Records Administration (NARA) has a new approach to managing email records. NARA would like government agencies to begin using a simplified and automated approach to handling the huge volume of emails they send and receive on a daily basis—with many ending up permanently stored in the National Archives. To NARA’s dismay,...
The Government in the Sunshine Act is a 1976 U.S. law intended to create greater transparency in government. It requires all meetings that are conducted by federal agencies be open to the public unless it falls into one of the Sunshine Act's ten exemptions. Sunshine Act § 1612.10 outlines the recordkeeping requirements for federal agencies...
