Zoom Compliance Recording and Analytics
Capture, archive, and analyze every Zoom Phone call, meeting, and contact center interaction securely, backed by regulatory-grade controls and AI-driven insight across hybrid and cloud deployments.
Go beyond recording to turn Zoom compliance data into valuable insights
In Zoom’s ecosystem — from Phone to Meetings to Contact Center — every interaction carries compliance obligations and business value. Smarsh ensures all your Zoom communications are captured, protected, and translated into insights that drive performance and reduce risk.
Unified capture across Zoom products
Record Zoom Phone, Meetings, and Contact Center within one comprehensive platform.
Compliance you can trust
Adopt policies and controls designed to satisfy HIPAA, PCI DSS, GDPR, POPIA, MiFID II, and other regulations and mandates.
Insight from every conversation
Leverage AI to detect sentiment shifts, compliance anomalies, and coaching opportunities in real time.
Hybrid and cloud deployment ready
Support for cloud-only, hybrid, or transitional environments to match your Zoom rollout strategy.
Scale confidently
Built to support anything from small teams to enterprise deployments, without compromising performance.
Cross-platform interoperability
Unify voice intelligence across Microsoft Teams, Cisco, 8×8, Zoom, or any other platform in one reporting layer.Comprehensive compliance coverage for all your Zoom interactions — calls, meetings, and chat.
Deep compliance recording and AI-driven analytics across the full range of Zoom environments.
Zoom Phone
Capture all voice traffic through Zoom Phone, whether part of meetings or standalone calls, for complete compliance coverage.
Zoom Meetings and Video
Record meeting audio, multiple video streams, and shared content with granular access control and privacy protections.
Zoom Contact Center
Record, score and analyze 100% of your customer engagements to drive agent performance and regulatory consistency.
Cross-platform Harmony
Bring all your voice data — Zoom, Microsoft Teams, Cisco, or other platforms — into one analytics dashboard.
Seamless Migration Support
Move from traditional voice platforms to Zoom with minimal disruption, while preserving historical recording data.
Make every Zoom interaction compliant and impactful
Make your Zoom environment a source of intelligence — not just archived data. Designed for regulated industries, we help you reduce risk, optimize agent performance, and maintain full compliance.