Smarsh Customer Innovator Award

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Get recognized for your innovation

The annual Smarsh Customer Innovator Award recognizes customers with the most forward-thinking and creative use of Smarsh technologies to innovate their organization’s compliance initiatives.

Congratulations to our 2023 Customer Innovator Award winners

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deutsche bank logo

Congratulations to Deutsche Bank for winning a Customer Innovator Award at SmarshCONNECT 2023! We sat down with Deutsche Bank’s Jeffrey Loeb, Managing Director and Global Head of Communications Surveillance, and Asis Mohanty, Director of Global Head Trade Surveillance Technology, to get their perspective on working with Smarsh to implement and modernize Deutsche Bank’s global communications surveillance solution.

Watch the video for the full conversation.

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NatWest Group, supported by FTI Consulting for implementation of the Smarsh Enterprise Platform, set out with the goal of providing a single source of truth for all strategic and valuable electronic communications data from across the organization. The implementation, bolstered by a custom data conversion layer architected by FTI Consulting, is now embedded across a diverse group of functions with varying needs throughout the bank, including legal, investigations, disputes, regulatory compliance, privacy and customer rectifications.

CIA23 NatWest Group

Accepted by Richard Palmer of FTI Consulting

Apply for the 2024 Customer Innovator Awards

The call for nominations runs November 15, 2023 to February 29, 2024. Nominations may be submitted by Smarsh employees, Smarsh Partners or directly by the customer. Nominations are reviewed by a panel of Smarsh executives in March to identify the 2024 finalists. In March, the Smarsh team will work with finalists to prepare for award announcements at SmarshCONNECT 2024, and winners will be announced on stage at the event.

Winners’ rewards

It’s more than just prestige and recognition when you win the Smarsh Customer Innovator Award. You’ll also get the following:

Customer Success Package

  • One Architecture Assessment with our experts
  • Two full-access Smarsh University Subscriptions, which can be assigned to anyone on your team
  • Two Supervision Consultation Workshops (2 hours each) with our subject matter experts
  • Customer Success Toolkit

Communications Package

  • Customer story to internally promote your team’s work
  • Press opportunity to highlight your organization's innovative approach
  • Opportunity to share your story at Smarsh and industry events
  • Award Presentation at SmarshCONNECT
  • Smarsh Innovator Digital Badge, which can be displayed on your website and digital channels

Previous winners

Check out the success stories from our previous Customer Innovator Award winners.

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