From Insights to Impact, Faster with Smarsh AI

Turn high-volume communications into high-impact decisions with AI-driven intelligence.

Smarter surveillance, faster compliance

Filter the noise, flag what matters, and sharpen your focus using AI. Reduce false positives by up to 95% and identify five times more risks than legacy tools.

See what legacy tools miss

Reduce noise and uncover real risk 3x faster with regulatory-grade AI that contextually cuts through the noise, saving your team time, budget, and effort.

Control at your fingertips

Quickly test, refine, and deploy surveillance controls using real-world data without the need for coding, all with an intuitive workbench designed for faster time-to-value and audit-ready documentation.

Transparent by design

Easily demonstrate compliance with clear documentation and audit trails, giving your board and regulators transparency and faster exam readiness.

Insights that grow with you

AI trusted by leading financial firms to automate reporting, cut false positives by 95%, and reveal more risks, effortlessly managing complexity as you scale.

Detect risks across key languages, instantly

Ensure coverage with native voice and speech-to-text technology that detects risk in multiple languages, without the need for costly transcription.

AI Intelligence that scales with you

From the largest global institutions to nimble startups, Smarsh delivers AI-powered innovation at scale — without complexity.

Smarter enterprise intelligence, delivered by AI

Continuously analyze data, identify risks, and provide insights facilitating confident, real-time decisions at enterprise scale.

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Streamline your decision-making with AI

Automate tasks, reduce risks, and gain real-time insights with AI assistants and supervision.

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AI deployment you can trust

Own your risk with no-code customization

Take control of your compliance with our intuitive, no-code Scenario Builder. Easily customize scenarios and manage risk independently, without relying on complex coding or professional services.

A decade of proven regulatory AI

Benefit from AI in production with leading global banks for a decade. Our models continuously improve with real-world, anonymized data, solving the most complex and evolving communication compliance issues.

Unrivaled domain expertise

Our AI models are purpose built for financial services to identify financial and non-financial misconduct, behavior that goes against code of conduct, customer mistreatment, information security, and more.

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Smarsh AI Insights do more with your data so you can stay ahead of the competition.

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Streamlined surveillance, trusted expertise

"With Smarsh, our team doesn’t have to go into different systems to do monitoring and surveillance. It’s helped ensure that we have consistent policies across our platforms. Smarsh is a large provider in the space, and we have comfort in knowing that they are giving us access to everything we need."
Chief Compliance Officer at a financial services organization (Source: Forrester TEI Study)

From false positives to true insights

"Our prior surveillance system had a very high false-positive rate. It was lexicon-based and did not leverage AI/ML, and it was very cumbersome and very time-consuming. We need to start leveraging AI/ML models to help with performance and reduce the number of false positives."
Product lead, financial services (Source: Forrester TEI Study)

When new channels emerge, Smarsh helps us adapt

"Surveillance requirements continue to grow and expand as new channels are introduced. We don’t just sit static. With Smarsh, we can adapt to newly introduced categories of surveillance."
Executive Director at a financial services organization (Source: Forrester TEI Study)

Greater efficiency, less friction

"Smarsh has provided efficiency in our day-to-day process of surveilling and reviewing alerts or queues. It’s more streamlined, more efficient, and more consistent than our prior solution."
Chief Compliance Officer at a Financial Services Organization (Source: Forrester TEI Study)

Turn data into insight — and insight into action

Empower your organization to move faster, spot risks sooner, and uncover new opportunities with AI-driven insights that reduce costs, boost efficiency, and turn everyday communications into a strategic advantage.

See the signals, skip the static noise

Scale with confidence with analytics and live monitoring to detect issues using AI. Identify patterns, risk and anomolies across all channels.

Spot risks before they become headlines

Monitor communications and detect issues using AI to identify patterns, risks, and anomalies across all channels in moments.

Turn data overload into actionable intelligence

AI can detect early signals of churn, sales slippage, or customer dissatisfaction so you can take action before issues impact performance.

Uncover opportunities in everyday data

Surface patterns in communications and workflows that reveal upselling opportunities, process gaps, or strategic blind spots.

Unlock hidden efficiencies

Scale your workflows by automating repetitive tasks and streamline review cycles by slashing false positives and wasted time.

Slash operating costs without sacrificing accuracy

Reduce spend on manual reviews, redundant tools, and bloated workflow with intelligent automation.

Expert support every step of the way

Our experts are ready to assist with deployment, onboarding, and managing your AI efforts. This unparalleled support allows your team to focus on core business operations while maximizing the benefits of Smarsh.

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