8x8 Compliance Recording and Analytics
Record, archive, and analyze every 8x8 voice and contact center interaction with regulatory-grade compliance, AI-driven intelligence, and seamless scalability across global deployments.
Compliance oversight and insight across every 8x8 interaction
Secure every 8x8 interaction — and surface the insights that matter. Gain complete compliance recording, secure storage, and actionable analytics for all 8x8 communications without disrupting workflows.
One platform for all 8x8 communications
Unify recording across 8x8 Voice, UCaaS, and CCaaS to capture every conversation in a single platform.
Compliance-first architecture
Support industry mandates like HIPAA, PCI DSS, MiFID II, GDPR, POPIA, and more, with granular retention and security controls.
AI-powered intelligence
Leverage sentiment analysis, speech-to-text, and automated QA to surface risk and unlock performance insights.
Flexible deployment
Support hybrid transitions and complex rollouts in cloud-native environments.
Scalable for enterprise needs
Gain reliability without costly infrastructure, from regional offices to global enterprises.
Cross-platform Interoperability
Unify voice intelligence across Microsoft Teams, Cisco, 8×8, Zoom, or any other platform in one reporting layer.Purpose-built compliance for 8x8 communications
Make every 8x8 interaction count with defensible records that reduce risk, accelerate resolution, and satisfy audit demands. Full-spectrum compliance recording and analytics across the entire 8x8 platform.
8x8 Voice
Capture, encrypt, and archive every voice call for compliance and audit readiness with seamless integration into any 8×8 environment, including Microsoft Teams.
8x8 Work (UCaaS)
Record all unified communications traffic while maintaining security and data privacy.
8x8 Contact Center (CCaaS)
Provide 100% coverage of customer interactions, enriched with QA and analytics for performance and compliance.
Omni-channel engagement
Record and analyze conversations across voice, messaging, and digital channels.
Hybrid and global deployments
Gain consistent compliance in diverse environments — from cloud to mixed enterprise rollouts.
Power smarter, safer conversations in 8x8
Securely capture your 8x8 communications and archive them in context, enhanced with AI-driven insights. Designed for regulated industries, Smarsh helps your business reduce risk, optimize performance, and create customer trust.