Microsoft Teams Call Recording and Analytics
Capture every Microsoft Teams call, meeting, and collaboration for compliance, security, and analytics.
Smarter insight from every Microsoft Teams interaction
Secure every Microsoft Teams conversation and leverage its insights. Smarsh Call Recording and Analytics enables compliant capture, protection, and analysis of this rich data without adding operational strain.
Compliant by design
Record every Teams call, chat, and meeting with enterprise-grade encryption, policy enforcement, and data sovereignty controls.
Always audit-ready
Prepare for regulators, auditors, or internal reviews with secure archiving and easy, defensible exports.
Flexible deployment
Choose cloud, hybrid, or on-premise deployment with granular, role-based access and retention policies tailored to your business.
Actionable AI insights
Access advanced AI-driven intelligence, sentiment analysis, and reporting to improve customer experience and compliance posture.
Future-ready integration
Trust that as Microsoft Teams evolves, your compliance recording evolves with it, thanks to our certified Microsoft partner integration and Teams app add-in.
Cross-platform Interoperability
Unify voice intelligence across Microsoft Teams, Cisco, 8×8, Zoom, or any other platform in one reporting layer.Complete compliance across all Microsoft Teams communications
Capture, secure, and analyze every way you use Microsoft Teams — from calls to meetings to chats — to meet regulatory requirements, protect sensitive data, and gain actionable intelligence.
Microsoft Teams audio and video conferencing
Capture every meeting in its entirety. Record multiple video streams and shared screens with industry-leading fidelity, ensuring nothing is missed. Safeguard sensitive information while maintaining compliance with healthcare, finance, and global privacy regulations.
Microsoft Teams Phone and Teams Mobile
Automate the recording and archiving of all calls made through the Microsoft Teams app, mobile, or desktop with policy-driven capture and secure retention of all business-critical communications.
Microsoft Teams-certified Contact Center Recording
Deploy compliant, high-quality recording in your Microsoft Teams–certified contact center. Strengthen compliance, optimize agent performance, and gain complete visibility through seamless CCaaS integration.
Teams Collaboration and Chat
Preserve and analyze chats, file shares, and collaborative sessions within Teams. Strengthen compliance, enhance audit readiness, and unlock business intelligence from written and shared communication.
Teams Operator Connect and Direct Routing
Extend compliance to mobile and hybrid environments with seamless recording of calls made via Operator Connect or Direct Routing. Ensure regulatory alignment while enabling employees to work flexibly without sacrificing security or control.
Capture, secure, and surface the power of every Microsoft Teams interaction
With Smarsh, every Teams conversation becomes a secure, compliant, and actionable business asset. Protect your organization, satisfy regulators, and gain insights to drive growth.