Smarsh Customer Innovator Awards
Make your nominations by midnight, August 15, 2025!
Get recognized for your innovation
The annual Smarsh Customer Innovator Awards recognize customers with the most forward-thinking and creative use of Smarsh technologies to innovate their organization's compliance initiatives. As digital compliance thought leaders, those nominated often inspire others to stay ahead of the curve in communications governance and archiving.
The call for nominations runs through August 15, 2025. We’ll review the nominations and will announce the winners on October 7, on stage at Smarsh EDGE 2025.
Winners’ rewards
It’s more than just prestige and recognition when you win the Smarsh Customer Innovator Award. You’ll also get the following:
Account services package
- One Architecture Assessment with our experts
- Two days of remote instructor-led training with Smarsh University
- Two Supervision Consultation Workshops with our subject matter experts
- Exclusive first access as a design partner for new product initiatives
- One pass to Smarsh-hosted compliance thought leadership summit OR Executive Briefing Center engagement
Communications package
- Thought leadership opportunity at Smarsh EDGE 2025
- Customer story to promote your team’s work
- Sponsored editorial (media) to highlight your organization's innovative approach
- Speaking opportunities to share your story and expertise at Smarsh and industry events
- Smarsh Innovator Digital Badge and social kit
Congratulations to the previous Customer Innovator Award winners!
Watch the video featuring Deutsche Bank’s Jeffrey Loeb, Managing Director and Global Head of Communications Surveillance, and Asis Mohanty, Director of Global Head Trade Surveillance Technology, to get their perspective on modernizing Deutsche Bank’s global communications surveillance solution.
NatWest Group, supported by FTI Consulting, implemented Smarsh Enterprise Platform to provide a single source of truth for all strategic and valuable electronic communications data from across the organization. The implementation, bolstered by a custom data conversion layer architected by FTI Consulting, is now embedded across a diverse group of functions with varying needs throughout the bank, including legal, investigations, disputes, regulatory compliance, privacy and customer rectifications.
Accepted by Richard Palmer of FTI Consulting
Appa Desai, Global Head of Compliance Archive Engineering at Morgan Stanley, accepted the award for developing a game-changing audit center. In this video, he shares how his team uses Smarsh to automate the time-consuming archive search process to fulfill compliance obligations and legal requests faster and more effectively.
Tom Ross, Director of Workplace Technology at BNY Mellon, accepted the award for helping his organization scale by eliminating a complex, multi-vendor system and moving to a single vendor for digital communications compliance. Watch the video to get the full story.
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