Smarsh Enabled for Webex Calling Compliance on NUWAVE's iPILOT
Smarsh Expands Groundbreaking Call Compliance and Analytics Solution for Webex Calling on NUWAVE’s iPILOT Platform
PORTLAND, OR, June 13, 2024 – Smarsh, the global leader in digital communications data and intelligence, announced today its innovative solution is now available for both Microsoft Teams and Webex Calling via NUWAVE's iPILOT platform. With Zoom Phone to soon follow, this strategic expansion positions Smarsh as the first compliant call recording and conversation analytics provider to seamlessly integrate with both leading communication platforms through iPILOT.
"We're thrilled to integrate and expand Smarsh in our Multi-UC enablement through our iPILOT platform," said David Spears, NUWAVE Chief Product Officer. "This partnership aligns perfectly with our vision of providing a seamless, Multi-UC management and provisioning experience for our partners. Smarsh's unified approach across UC platforms ensures a single, powerful solution for compliance and analytics, empowering our entire partner community."
Smarsh is the first compliant call recording solution to be made available for both Webex Calling and Microsoft Teams on NUWAVE’s iPILOT. The availability of Smarsh within iPILOT means any combination of Microsoft Teams and Webex Calling (and soon Zoom) licenses can immediately be provisioned with any Smarsh technologies.
The addition of Webex Calling to iPILOT is a strategic expansion that perfectly aligns with the Smarsh partnership vision for the future. This move underscores the growing market demand for cross-platform solutions that seamlessly integrate with cloud communication tools. Smarsh technologies, designed for interoperability with all major calling and conferencing platforms, were a natural fit for NUWAVE's iPILOT, making them the leading choice for compliant call recording and analytics.
"Expanding our solution to support Webex Calling in addition to Microsoft Teams on NUWAVE's iPILOT platform is a game-changer for their partners and their customers looking to ensure fully compliant communications environments,” said Ryan Kahan, Executive Vice President of Interactions at Smarsh. “NUWAVE’s iPILOT is seeing increased adoption of Smarsh as the first cross-platform compliance recording solution, which is a significant testament to our business strategy and our platform’s ever-evolving feature set.”
As businesses globally continue to grapple with fast-changing regulatory requirements and a plethora of communications options, NUWAVE’s iPILOT with Smarsh is set to bring a much-needed point of unification and single point of management.
About NUWAVE
NUWAVE Communications has provided business communication services and support for our global ecosystem and partners for over 20 years. In doing so, we have established ourselves as an industry leader in enabling OEM UC Platforms and the carriers and partners who deliver and support these services in the global market.
NUWAVE is a leading provider of our high-quality Global Voice SYNTHESIS Network and Multi-UC solutions enabling all Service Providers offering Microsoft Teams, Zoom Phone, and Webex Calling to their channel and/or end customers. We are also known for our flagship CPaaS Solution, iPILOT: a powerful Multi-UC platform that enables carriers and partners to deliver global UC services with ease.
About Smarsh
Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in their digital communications. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native capture, retention, and oversight solutions to identify risks before they become losses, fines, or headlines. Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, leading brokerage firms, insurers, registered investment advisors, and U.S. federal, state, and local government agencies. Learn more at www.smarsh.com.