The FCA’s Mortgages and Home Finance: Conduct of Business Sourcebook (MCOB) applies to firms that carry out lending and selling of a range of home finance products including mortgages, home purchase plans, home reversion plans, lifetime mortgages and sale and rent back agreements. There are record keeping requirements for these firms throughout MCOB. They include evidence of high net worth of customers, and categorisation of customers and loans, information obtained and explanations given in respect of suitability and affordability assessments, warnings and information when contracts are taken out as execution-only, customer documents such as illustrations, offer documents and other disclosure documents, copies of tariff details and steps taken to comply with requirements on responsible lending.
To view the FCA’s table of recordkeeping requirements found in MCOB: https://www.handbook.fca.org.uk/handbook/MCOB/Sch/1/1.html.
Link to Handbook: https://www.handbook.fca.org.uk/handbook/MCOB/