Regulation N – 12 CFR § 1014

Entities subject to Federal Trade Commission jurisdiction, such as mortgage brokers and lenders, must maintain “[c]opies of all materially different communications as well as . . . marketing materials regarding any term of any mortgage credit product” for two years from the date the entity last made or disseminated the commercial communications. 12 C.F.R. § 1014.5(a).

Commercial communications include “any written or oral statement, illustration, or depiction . . . that is designed to effect a sale or create interest in purchasing goods or services, whether it appears on or in . . . the internet, cellular network or any other medium. Promotional materials and items and Web pages are included in the term commercial communication.” 12 C.F.R. § 1014.2.

Link to the Regulation:

Smarsh, Inc. assumes no liability for the accuracy or completeness of this information. Please consult with an attorney for specific information on specific rules and regulations and how they apply to your business.

  • Back to Regulations & Laws

Get a Quote

Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing

Contact Us

Tell us about yourself, and we’ll be in touch right away.