Smarsh Services and Support

Ready to maximize your investment with Smarsh? There are a variety of support solutions and services we offer to suit your organization's unique needs.

Enterprise Support Packages

Smarsh Enterprise and Business Critical Support packages are designed for enterprise customers that require enhanced levels of support and 24/7 availability. You can take full advantage of a team of experts with knowledge of your environment, organization and business processes.
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Assisted Review

Save time, money and headcount by hiring Smarsh Certified Professionals to review your communications and set up a customized supervision workflow. With this service, your team can focus on the communications that pose the most risk instead of getting bogged down with routine reviews.
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Policy Tuning

Reduce the noise and false positives in your supervision queue and stay on top of new compliance and regulatory needs by optimizing your supervision policies. Smarsh experts ensure your policies are as effective as possible to reduce risk and save your organization valuable review time.
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Smarsh University

Take the burden of internal training off your shoulders and maximize your investment with Smarsh University. Our web-based training platform offers comprehensive live and tailored self-service programs to suit your team’s schedule and needs. Whether you need help solving a specific problem, managing turnover and onboarding new team members, or just need a refresher on the platform, Smarsh University can help.
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