Skype for Business allows teams to connect anywhere and across a variety of communication mediums, making it a popular Unified Communications (UC) solution for modern businesses. However, without the right solution in place to govern its usage, the popularity of platforms like Skype for Business opens enterprises up to risk. Smarsh helps reduce the risk of data loss, breach, and non-compliance with regulatory mandates so employees can communicate with confidence. Smarsh supports archiving for both the on-prem and online versions of Skype for Business. Smarsh capture and archiving solutions for Skype for Business enable:
- Comprehensive compliance (including voice content): Smarsh supports archiving for both the on-prem and online versions of Skype for Business as well as the archiving of voice content for Skype for Business on-prem* Smarsh captures data in real-time. All content can be sent to the Smarsh Enterprise Archive to help meet FINRA, SEC, FCA and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient.
- Protection for Skype content: Captured data can be seamlessly exported to the Enterprise Archive where supervision policies can be enforced to help reduce risk. With certain deployments, all content can be inspected to minimize potential data loss, mitigate compliance issues and quickly alert reviewers to policy violations.
- Reduction of archiving, e-discovery and supervisory complexity: All content is captured in its native format with message threading for context, for a complete view into employee interactions. Content can then be retained in the Smarsh Enterprise Archive for easy and efficient e-discovery. Content can also be sent to any other archive or ECM solution. An included audit trail tracks all review sessions and actions taken on specific messages. Purpose-built escalation workflows route Skype messages to supervisors for further review. These full supervision capabilities help regulated firms to meet compliance requirements with ease.
- End-to-end security: Whether data is in transit or at rest.
*Specific features may vary between the on-prem and online versions of Capture.
Key Features
Message threading and attachments
All messages are captured together with attachments. Message threading displays conversations as they originally happened for ease of review.
Direct source capture
Skype for Business on-prem IM content is captured via an on-prem connector. The online version is supported through in-place holds applied through Office 365. Content is captured in its unaltered native format, preserving chain of custody.
Context preservation
Smarsh captures all content in full conversational context for the best visibility into what happened and when. Files and images are displayed as part of the messages, as they were originally sent.
Profile and identity management
Smarsh supports automated directory synchronization for unified identity and profile management.
Content monitoring
Policies based on lexicons and patterns can be defined to flag text and file content for review. With certain deployments, alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.
Powerful search
All messages are automatically indexed for speedy retrieval. Users can search for Skype for Business content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Smarsh or external archive support
Send Skype for Business content seamlessly to the Smarsh Enterprise Archive, an immutable and context-aware data store, or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.