Smarsh integrates with Salesforce Marketing Cloud's email marketing platform to help your organization meet its recordkeeping, supervision, and e-discovery obligations. Your team can review messages alongside all other archived content and identify risk faster, more easily, and more effectively.
Salesforce marketing cloud develops marketing automation and analytics software for email, mobile, social, and online marketing. It enables organizations to boost sales, strengthen customer relationships, and automate outreach processes.
For email marketing platforms like Salesforce Marketing Cloud that support an SMTP journaling feature, sometimes called BCC archiving, we capture all email messages by providing an archiving address to our clients. We can archive messages from any email marketing vendor that supports this functionality. Billing is based on volume of email marketing messages rather than number of users.
- Messages are archived in their native format, with contextual information retained, and are automatically indexed and searchable from within the platform.
- For compliance purposes, customizable supervision policies can be run against email messages alongside all other archived content. Messages can be flagged and easily escalated for review according to risk and other factors.
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