Lenders Trust Us to Solve Their Most Pressing Communications Compliance Challenges

We empower companies in the lending and mortgage industry to meet CFPB and state oversight obligations and to simplify social media and website monitoring.

Get the Guide: Advertising Recordkeeping Requirements

Mortgage companies, credit unions, banks, payday lenders, foreclosure relief and other lending services are required to retain and monitor digital content, including social and web communications. Doing this manually takes up valuable resources. Smarsh helps lenders seamlessly comply with FFIEC guidance, Fair Lending Laws, the Truth in Lending Act and FTC rules, among other regulations. Lenders trust our deep understanding of the compliance challenges they face and our proven ability to help them meet their regulatory obligations.

Our solutions deliver benefits for lenders of all sizes

Regulatory compliance

Regulatory compliance

Preserve and store data on tamper-proof media to meet FFIEC guidance, CFPB and state oversight obligations and other advertising records rules.
Exam tested

Exam tested

Locate and retrieve electronic communications quickly and be prepared with on-demand data production.
Compliance workflow

Compliance workflow

Customize monitoring policies and keyword lists and streamline compliance review workflow.
Social media monitoring

Automate social media monitoring

Automated tagging and flagging policies alert you to risks hidden in your data.
Audit trail for compliance

Audit trail for compliance

Show proof of monitoring procedures through a detailed audit history of every action taken in the platform.
Third party downloader

Administration and migration

Whether you’re a one-person operation or have thousands of branches, it’s easy to manage users and migrate data.

Whatever your role, Smarsh can make your job easier

Records and Compliance Managers

Records and compliance managers

Have all content accessible in one place so you can respond to regulatory requests both quickly and easily, as well as conduct internal investigations and audits.
Broker Dealers


Capture all communications associated with your work in a compliant, search-ready way. Communicate using the channels you want without worrying about the risks of non-compliance.
Attorneys, Clerks & Legal Staff

Attorneys, clerks & legal staff

Reduce the time and costs associated with e-discovery, activate legal holds and efficiently produce content for audits, investigations or litigation without relying on manual processes.
Personas and Identity Management

CTOs, CIOs & IT staff

Centralise archived communications in a single, tamper-proof, WORM-compliant, comprehensive solution for all your content.


Supervise all communications effectively and efficiently using automated message monitoring and review, customisable policies and queues. Track team-based review progress with user-friendly dashboards.

Meet regulatory obligations

We understand the complex compiance needs of regulared firms like yours


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Archiving and Monitoring For Compliance

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