White paper

Weighing the Build vs. Buy Decision for AI Surveillance

This white paper helps compliance and risk leaders evaluate whether to build or buy AI-driven communications surveillance.

Generative AI has pushed some financial institutions to consider building proprietary surveillance models instead of buying an established platform. Cost overruns, model governance gaps, and multi-jurisdictional data rules can turn a promising build into a long-term liability.

Compliance, risk, and technology leaders can explore the five risks of building in-house surveillance and where purpose-built platforms may deliver a more scalable and defensible path.

What you'll learn

In this white paper, you'll learn how to:

  • Identify the five risks firms take on when building proprietary surveillance models
  • Compare the long-term costs of building versus buying, backed by Gartner research
  • Understand what regulators expect under FINRA Rule 3110, SEC Rule 17a-4, MiFID II, and the EU AI Act
  • Assess how your organization can sustain model governance and regulatory documentation over the long term
  • Evaluate when a hybrid buy-and-build approach offers greater flexibility without increasing risk

Why this matters

Cost, governance, and operational risk tend to compound over time, not surface all at once.

  • Generative AI project costs often exceed initial budgets at production scale
  • Regulators expect surveillance systems to be explainable and auditable
  • Training data across the U.S., EU, and U.K. raises separate data governance obligations
  • Key-person dependency can put an entire surveillance program at risk
  • Purpose-built platforms can help reduce operational burden while supporting evolving regulatory expectations

Know the full cost before you build

Download the white paper for a practical framework to evaluate cost, governance, scalability, and regulatory risk before deciding whether to build or buy.

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