City of Elgin Unifies Records Management with Smarsh

Like any local government agency, the City of Elgin is mandated by the Freedom of Information Act (FOIA) to give public access to official government records. This is a vital component of local government accountability and trust. For the City of Elgin, manual searches across five separate systems created unsustainable burdens.

In this customer story, learn how Illinois' sixth-largest municipality streamlined FOIA response with Smarsh to:

• Automate capture across all communication channels
• Dramatically reduce IT burden for records retrieval
• Enhance confidence in meeting FOIA requirements

Get the customer story to see how your agency can do the same and modernize fragmented records management into a streamlined process that supports FOIA requirements.