Guide

Smarsh Call Recording and Analytics for Microsoft Teams

Certified recording and conversation intelligence for hybrid, high-risk environments

Keep Microsoft Teams Compliant Without Slowing Collaboration

As Teams becomes the primary communications channel for regulated organizations, compliance risks, supervisory demands, and regulatory scrutiny increase. Smarsh enables policy-based capture, secure storage, and AI-powered analytics across every in-scope Teams interaction, including voice, video, screen sharing, and mobile, so you can maintain complete recordkeeping and oversight without disrupting how your people work.

Download the solution brief (link) to see how to modernize Teams compliance with confidence.

Where Teams collaboration creates compliance risk

Regulated organizations face mounting pressure to:

• Capture 100% of in-scope Teams voice, video, screen sharing, and mobile interactions
• Maintain consistent compliance across geographies, entities, and business lines
• Migrate from legacy recording systems to cloud-first Teams compliance without losing historical data
• Transform unstructured voice and video into actionable intelligence for surveillance, investigations, and conduct monitoring

At the same time, regulators are increasing scrutiny on off-channel communications, recordkeeping completeness, and the ability to search, supervise, and produce interactions on demand. Fragmented tools, legacy platforms, and manual workarounds cannot scale to meet this new reality.

A Microsoft-Certified, Azure-first approach to Teams compliance

Smarsh Call Recording and Analytics for Microsoft Teams extends modern, cloud-native compliance across all Teams communications. Built on Microsoft Azure and certified for Teams as an app add-in, the solution provides continuous, policy-based capture of in-scope interactions and transforms them into searchable, analyzable, and auditable records.

With Smarsh, organizations can:

• Capture Teams voice, video, and screen sharing centrally across desktop, mobile, VoIP, and hybrid environments
• Extend compliant mobile capture via Mobile Operator Connect — without requiring the Teams app on the device
• Migrate from legacy platforms into an Azure-native architecture while retaining control over content and metadata
• Secure and govern data using encryption, contextual redaction, role-based access controls, location-aware residency, and custom retention policies
• Apply AI-powered analytics to detect risk, evaluate sentiment, and surface insights for conduct and customer experience

By unifying capture, control, and analytics for Teams, Smarsh enables regulated organizations to scale collaboration while maintaining regulatory rigor.

Strengthen Teams compliance today

Access the full solution brief to see how Smarsh helps regulated organizations capture every in-scope Teams interaction, maintain regulatory rigor, and unlock conversation intelligence at scale.