Intermedia Support

Smarsh Support Case

Escalation
- Yes
- No
Automatic Escalation
- Yes
Escalation Type*
- Technical
- Relationship
- Both
Intermedia Contact Information
Intermedia Name*
Apptix First Name Apptix Last Name
Intermedia Email*
Intermedia Phone
Escalation Description*
The "Impact" has triggered an automatic escalation. Please complete the "Escalation Type", "Apptix Contact Information", and "Description or Special Instructions".
Customer Information
CID or Account Name*
Customer Name*
Customer First Name Customer Last Name
Email*
Phone
Severity
Impact
The "Impact" has triggered an automatic escalation. Please return to the top of this form to complete the escalation details.
Service Category*
Intermedia Case Number*
Description*
Email
This field is for validation purposes and should be left unchanged.

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