Smarsh and Nuvias UC Join Forces in EMEA
Smarsh joins Nuvias UC! New partnership expands the Nuvias UC portfolio for its partners with leading edge compliant call recording & AI-powered analytics.
PORTLAND, OR, October 15, 2024 — Smarsh, the global leader in cloud-native compliance recording and AI-powered analytics solutions, has announced its strategic partnership with Nuvias UC, Europe’s leading distributor of innovative unified communications, collaboration, and cloud solutions, to bring comprehensive compliance recording and advanced analytics capabilities to its partners and the businesses they serve in the EMEA region.
Due to rapidly growing global demand, Nuvias UC partners will have access to Smarsh compliance technologies that include end-to-end compliant call recording, AI-driven conversation analytics, automated call quality assurance, and custom business intelligence reporting – all delivered within a single solution.
The integration of Smarsh technology into Nuvias UC’s robust portfolio enables businesses to deploy future-proof compliance recording across any communication platform mix, from legacy telephony systems to modern cloud-based unified communication solutions like Microsoft Teams, Webex and Zoom. The solution’s flexibility ensures that it can be seamlessly deployed in any location or UC deployment model – whether on-premise, cloud, or hybrid.
“Partnering with Nuvias UC is a significant win for Smarsh as it allows us to further expand our footprint in the EMEA region and support more companies in navigating their compliance and data privacy challenges across multiple UC platforms,” said Simon Peters, Managing Director of EMEA at Smarsh. “With Nuvias UC’s extensive reach and expertise in UC solutions, we can deliver transformative value to all customers, in any industry, struggling with legacy or patchwork solutions.”
Smarsh technologies further provides businesses with critical tools to monitor and analyze customer interactions, support dispute resolution, and improve customer experience through AI-driven insights. With automated speech-to-text transcription, sentiment analysis, keyword tagging, and advanced call QA evaluation, organizations gain unprecedented visibility into their communications, allowing them to make data-driven decisions and drive compliance initiatives proactively.
“We are thrilled to join forces with Smarsh to provide our partners and their customers with an end-to-end, compliant call recording and analytics solution” commented Joel Chimoindes, CEO of Nuvias UC. “As businesses increasingly adopt remote and hybrid work models, having secure and compliant call recording in place is crucial. This partnership enables us to deliver on that need and further enhance our UC portfolio.”
The partnership also enables Nuvias UC’s partners to now help their customers migrate their existing legacy recordings into Smarsh secure, cloud-based archives. This ensures that historical data remains accessible, searchable, and auditable, thereby supporting compliance continuity.
By combining cutting-edge Smarsh technologies with Nuvias UC's extensive reach, this new partnership will empower businesses across EMEA to unlock the full potential of their communication data.
About Smarsh
Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in their digital communications. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native capture, retention, and oversight solutions to identify risks before they become losses, fines, or headlines. Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, leading brokerage firms, insurers, registered investment advisors, and U.S. federal, state, and local government agencies. Learn more at www.smarsh.com.
Nuvias UC is a leading provider of unified communications solutions, offering cutting-edge technology and expert support to resellers and partners. With a focus on empowering businesses with the latest UCaaS platforms, Nuvias UC helps drive digital transformation and enhance communication across organisations.