Gartner® Recognized. Trusted by Leaders.
Compliance is evolving — more channels, richer media, and AI-assisted communications. The 2025 Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving Solutions helps teams confidently choose Smarsh.
Trusted by regulated teams — industry recognized
Built for what comes next.
Trusted by 6,500+ leaders.
With AI-native communications governance across archiving, compliance, supervision, and eDiscovery, Smarsh helps you stay audit-ready, move faster, and uncover insights that drive growth — “recognized as a Gartner® Magic Quadrant™ Leader”
Trusted by 9 of 10 top financial institutions
Purpose-built for financial services compliance, Smarsh helps you meet requirements without slowing teams. Capture, keep, and monitor communications across channels to standardize oversight, find risks early, and respond quickly when regulators or stakeholders need answers.
- Compliant archiving and governance: Capture and retain communications to meet regulatory requirements
- AI supervision and risk management: Detect risk early with controls, supervision, and voice analytics
- eDiscovery and communications insights: Accelerate search and surface decision-ready intelligence
Turn compliance into a competitive advantage
In the AI era, communications compliance isn’t just defensive; it’s a growth lever. Smarsh helps you turn communications data into an asset with AI-native governance, backed by partnerships with OpenAI, Microsoft, and Zoom.
- Reduce costs with automated supervision and streamlined compliance
- Enhance oversight across 100+ communication channels
- Drive growth with analytics that surface trends and improve performance
Unlock actionable intelligence from your compliance data
Do more than store communications; use them. Smarsh helps you turn high-volume, regulated data into searchable, decision-ready insight so that you can answer questions faster, spot what matters sooner, and move from reactive compliance to a more agile, data-driven organization.
Frequency asked questions
A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high, and provider differentiation is distinct: Leaders, Visionaries, Niche Players and Challengers.
Gartner defines digital communications governance and archiving (DCGA) solutions as designed to enforce corporate governance and regulatory compliance and derive insights from an evolving number of digital communications tools utilized by organizations.
Most DCGA platforms can capture communications across 100+ channels (like email, Microsoft Teams, Slack, WhatsApp, and voice), and provide compliant archiving, monitoring (often AI-assisted), and eDiscovery support for regulatory exams and litigation.
Smarsh delivers a unified, AI-powered DCGA platform that captures and preserves communications across modern and legacy channels in a single, compliant system. Beyond archiving, Smarsh applies AI and advanced analytics to help teams proactively find risk, streamline investigations, and respond efficiently to regulatory, audit, and legal requests, turning large volumes of communications data into clear, actionable insights for compliance, legal, and risk teams.
DCGA helps organizations meet record-retention rules (like SEC/FINRA) and reduce the risk of fines. It also keeps a defensible archive that makes eDiscovery faster and less costly when legal or regulatory requests come in. Finally, it supports risk mitigation by monitoring communications to spot conduct issues and protect sensitive information before problems escalate.
Discover who leads the market
Access the full Gartner® report to learn more.
Gartner®, Magic Quadrant™ for Digital Communications Governance and Archiving Solutions, Michael Hoeck, Jeffrey Hewitt, Rizvan Hussain, Apurva Singh, 15 October 2025
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Smarsh.
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