Report

The Current State of AI Adoption in the Financial Services Industry

What is AI’s place in financial services firms?

Artificial intelligence (AI) tools are a fast- and still-evolving technology, and financial services regulators are still developing their guidance. Understandably, this places firms in a tough spot: how can they embrace the efficiency and scale of AI while ensuring every use case meets existing — and future — supervision and recordkeeping obligations?

In this survey report, we explore:

• How financial services firms perceive AI’s potential impact on the industry
• What’s driving adoption (and hesitancy)
• Why firms that get governance right will be best positioned to take advantage of AI’s true potential

Get the full survey report to learn the industry’s take on AI, its use cases, and what a successful deployment looks like.