Smarsh Business Solutions - Email Hosting Administrator
Format
Web-based training
Duration
45 minutes
Intended Audience
Technical resource(s) who will administer the organizations' email environment.
Prerequisites
To get the most out of the course, attendees should have a general familiarity with computers, web-based applications as well as a good understanding of email hosting.
Overview
This course provides a comprehensive introduction to Smarsh Business Solutions Email Hosting. Attendees will learn the features and functions of the Email Hosting solution, how to configure it and leverage it to successfully host their organizations' email environment.
Course Topics
- Overview and Concepts
- Administration interface
- Managing User Access
- Managing Services Through the Email Exchange Email tile
- Managing Distribution Lists
- Managing Company Contacts
- Managing Resource Mailboxes
- Managing Email Plans
- Email Protection and Email Protection Plus
- Submitting a Support Ticket
- Using the Knowledge Base
- Using the Action Menu
- Domain Management
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