Compliance, Clarity, and Confidence: Smarsh Recognized as a 2025 Gartner® Magic Quadrant™ Leader for DCGA
TL;DR: Smarsh has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving. We believe this recognition reflects our commitment to helping organizations turn communications data into actionable intelligence — and lasting confidence.
Every message, call, and collaboration today generates valuable data — and hidden risk
For compliance, risk, and governance teams, the challenge is no longer simply capturing it all. It’s turning that growing ocean of data into clarity, intelligence, and confident decision-making.
That’s why we’re proud to share that Smarsh has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving (DCGA).
Why this recognition matters:
The Gartner® Magic Quadrant™ evaluates technology providers on two key dimensions: Ability to Execute and Completeness of Vision. We believe being named a Leader demonstrates that Smarsh not only delivers a powerful, AI-native compliance technology platform today, but is also shaping the future of communications intelligence.
In our view, this recognition also reflects a major shift across industries. As AI reshapes communication, collaboration platforms multiply, and regulatory expectations grow more complex, organizations must move beyond traditional archiving. They need proactive intelligence — the ability to identify risk early, uncover opportunity in data, and make smarter business decisions.
While this recognition is gratifying, the real measure of success comes from our customers — financial firms of every size, global enterprises, and public agencies that rely on Smarsh to capture, govern, and uncover insights from billions of communications each day.
Their trust fuels our innovation and drives our mission: to make communications compliance a source of clarity, intelligence, and business advantage.
Are you using your data — or just storing it?
Modern archiving isn’t just about collecting data. It’s about activating it.
The Smarsh Communications Intelligence Platform goes beyond recordkeeping to deliver real-time intelligence from unstructured communications data — empowering organizations to surface insights, uncover risk, and turn compliance from a cost center into a competitive advantage.
Meeting modern digital communications governance challenges
The volume, complexity, and diversity of digital communications continue to grow exponentially. Every new collaboration tool, voice app, or AI assistant introduces new data — and new risks.
For many organizations, simply keeping up is a challenge — which is why Smarsh helps them stay ahead with a platform designed for scale, intelligence, and compliance confidence.
The power behind Smarsh excellence
What sets Smarsh apart is how we connect comprehensive coverage, advanced intelligence, and scalable architecture in one unified platform — built to serve the world’s most regulated industries.
Capture every conversation: From email, chat, voice, collaboration, and AI, capture communications wherever they happen. Smarsh voice recording and analytics go beyond storage with advanced transcription, sentiment analysis, and speaker identification for richer insight.
Intelligence that works for you: AI-driven analytics and insights help compliance teams quickly identify risk, uncover trends, and act decisively — transforming communications data into actionable intelligence.
Built to scale with you: The cloud-native Smarsh platform adapts to the needs of global enterprises with flexible, secure deployment options. Open APIs provide seamless access and integration.
Trusted by the world’s leaders: With more than 6,500 customers — including 18 of the world’s 20 largest banks — and over 50 petabytes of data under management, Smarsh delivers proven, enterprise-grade compliance intelligence at scale.
Partnership that powers progress
Technology is only part of the equation. At Smarsh, we combine our platform with deep domain expertise and dedicated advisory support.
Our specialists understand the pressures compliance teams face — from evolving regulatory obligations to limited resources and complex operations. That partnership ensures customers achieve not only compliance, but confidence and control.
The future of compliance and communications intelligence
Being named a Leader in the Gartner® Magic Quadrant™ is an important milestone to us, but it’s not our finish line.
As digital communication continues to evolve through AI-driven tools, next-generation mobile experiences, and new collaboration platforms, Smarsh remains committed to leading the transformation of compliance and digital communications governance.
Our vision is clear: to help organizations govern, protect, and extract value from every communication through AI-powered intelligence, comprehensive coverage, and trusted partnership.
Why Smarsh will continue to be a trusted player
We’re proud to be recognized by Gartner® as a Leader in Digital Communications Governance and Archiving. Our Communications Intelligence Platform, AI innovations, and decades of experience continue to help organizations stay ahead of compliance risks while deriving real insights from their communications data.
As the pace of digital change accelerates, Smarsh remains the trusted partner for organizations looking to transform compliance obligations into intelligence and competitive advantage.
Our focus has always been on empowering our customers with the tools, expertise, and support they need to thrive in a complex digital world — uncovering hidden risks, accelerating investigations, and enabling smarter business decisions.
Learn how Smarsh helps the world’s leading organizations turn communications data into intelligence, clarity, and confidence.
Frequently asked questions (FAQs)
Gartner, Magic Quadrant for Digital Communications Governance and Archiving Solutions, By Michael Hoeck, Jeffrey Hewitt, Rizvan Hussain, Apurva Singh, 15 October 2025.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Scalable for organizations of all sizes, the Smarsh platform provides customers with compliance built on confidence. It enables them to strategically future-proof as new communication channels are adopted, and to realize more insight and value from the data in their archive. Customers strengthen their compliance and e-discovery initiatives and benefit from the productive use of email, social media, mobile/text messaging, instant messaging and collaboration, web, and voice channels.
Smarsh serves a global client base that spans the top banks in North America and Europe, along with leading brokerage firms, insurers, and registered investment advisors. Smarsh also enables state and local government agencies to meet their public records and e-discovery requirements. For more information, visit www.smarsh.com.
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