Smarsh Poised for New Heights Following Digital Safe Acquisition

February 09, 2022by Brian Cramer

Last week, Smarsh completed the acquisition of the Digital Safe archiving and risk management portfolio from Micro Focus.

As we begin the process of integration, we are thrilled to welcome the world-class team from Digital Safe to Smarsh, and to add the world-class Digital Safe technology to our portfolio.

With the acquisition, we are uniquely positioned to provide the scale and flexibility that the world’s largest regulated organizations need to solve their sophisticated archiving, compliance, and e-discovery challenges.

Why Digital Safe?

Much of our market is now driven by the need for fast, reliable access to an ever-increasing variety of communications sources — workstream collaboration tools, chat apps, video conferencing, email, etc. — while staying compliant with data retention and oversight obligations. Legacy archiving and e-discovery solutions haven’t kept pace with the meteoric rise of digital communications and the necessary scale as data volumes expand.

Smarsh is committed to staying ahead of these changes. And that’s behind our decision to acquire a powerhouse like Digital Safe.

Digital Safe brings nearly three decades of experience in the archiving space and has a phenomenal track record of helping some truly great global businesses meet their regulatory obligations. The addition of the strong and established Digital Safe technology and team of subject-matter experts will enable us to better serve our customers around the world.

We want to enable customers in highly regulated sectors such as financial services and government to derive even more value from the data managed in their compliance archive, while supporting the widest breadth of communications channels.

How will this affect customers?

We want to make this transition as smooth as possible for our Digital Safe and eDiscovery customers. Our immediate priority is to deliver on our existing development commitments and to provide excellent service and support during the integration. We know this requires consistent and clear communication, and our teams are prepared to drive this process with the care it deserves.

The teams that currently support Digital Safe implementations and projects today will remain focused in those areas. Our combined customer success, support and delivery teams will be working directly with customers to determine how the expanded organization and resources can best support them in 2022.

There will be no impact on near-term product roadmap commitments, and we will keep our customers updated on our product plans.

Many Digital Safe customers already use Smarsh Capture technologies. Customers using Smarsh for capture and Digital Safe for archiving will benefit from a simplified, consolidated digital communications technology stack. We will also provide an expedited migration path if customers choose to leverage the Smarsh Enterprise Archive.

“With the acquisition, we are uniquely positioned to provide the scale and flexibility that the world’s largest regulated organizations need to solve their sophisticated archiving, compliance, and e-discovery challenges.“

-- Brian Cramer, CEO, Smarsh

Where is Smarsh headed?

Smarsh has built its growth and reputation through electronic communications archiving and compliance. Archiving’s next chapter is Communications Intelligence, the ability to surface business-critical signals from digital communications — at scale — in support of business outcomes.

In recent years, we’ve extended our leadership and innovation across artificial intelligence, cybersecurity, capture and archiving through several high-profile acquisitions, including Actiance, Entreda and Digital Reasoning.

With this focus on Communications Intelligence, our customers will continue to see:

Content capture support for the widest breadth of electronic communications channels, including workstream collaboration (like Microsoft Teams and Zoom), social media, mobile/text messaging and voice
Development that leverages the power of the cloud to deliver solutions that align with our customers’ modern, global cloud strategies
Continued innovation in machine learning and artificial intelligence. Whether it be meeting compliance obligations, combating financial crime, enabling intelligent e-discovery, better protecting intellectual property, monitoring for employee misconduct, or enabling compliant remote work, we are committed to unlocking the insights that live in our customers’ digital communications

On behalf of the Smarsh team, I am thrilled to welcome Digital Safe to our mission, and I am excited for the next chapter of our collective journey.

Smarsh Completes Acquisition Of Digital Safe Product Line from Micro Focus, Extending Global Leadership In Enterprise Information Archiving

Brian Cramer

Chief Executive Officer at Smarsh

Brian Cramer is the Chief Executive Officer at Smarsh. He is focused on improving the organization’s operations and growing its capacity to enhance customer experience.

Before joining Smarsh, Brian was the Chief Operating Officer at software company Granicus. There, he focused on customer support, professional services and acquisition integration. With more than 15 years’ experience, he has held various leadership positions in software and software-enabled businesses.

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