PRODUCT SPOTLIGHT: Stay up to date on the latest enhancements to Professional Archive

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Professional Archive

The industry-leading, comprehensive communications archive

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Empower your teams with a simple, effective
compliance and e-discovery solution

The Professional Archive is the industry-leading, comprehensive and user-friendly compliance platform from Smarsh. Inclusive of capture, archive, supervision and e-discovery capabilities across 80+ communication channels, the Professional Archive will deliver unparalleled efficiency at your organization. A single pane of glass solution, the Professional Archive empowers you to efficiently review and search all of your electronic communications in one place. Support for new channels is continually being added, so your organization can implement innovative communication and collaboration technologies and stay ahead of regulatory change.

Key capabilities

to drive compliant productivity and meet e-discovery requirements with confidence

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Support for 80+ Channels

Capture 80+ communication channels in a single platform. Search and review all of your email, IM and collaboration, social media, mobile text, and voice communications in one place. Smarsh continually adds support for new communication channels, and any custom or third-party content can be supported via our APIs.

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Native, Contextual Capture

Understand the full context of conversations with both native content capture and message threading. Archived content is not flattened to email like in competitors’ archives. Instead, it is retained in its original format. Facebook messages look like Facebook messages and text messages look like text messages, allowing for review with ease.

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Powerful Search, E-Discovery and Exports

Save time and money with lightning-fast search capabilities, specialized e-discovery tools and free, self-service exports. With more than 90% of customer searches returned in less than five seconds and more than 99% of customer searches returned in less than one minute, you can easily access your data at rapid speeds. As content is ingested into the platform, it is automatically indexed and stored in a search-ready state, so it is ready to be leveraged immediately.

Quickly find the data you need with specific Boolean searches, as well as the ability to search by user, communication channel, and many other criteria. All communications can be collected into cases, managed and placed on legal hold to assist with litigation preparedness and internal investigations.

Additionally, with our cloud-hosted solution, you can access and export your data at any time and in multiple formats. It’s your data, we don’t hold it hostage.

Granular Policy Management

Purpose-Built Supervision Tools

Empower your compliance team with a purpose-built supervision solution. Leverage our robust, customizable policy engine or our industry-leading library of 40+ template policies to make your supervision work more efficient. During review, easily flag, classify, or escalate messages so your team can respond to those that require urgent attention.

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Simple UI and Onboarding

Adopt a solution that is easy to implement and use. The Professional Archive’s intuitive platform and user interface allows new clients and users to get up and running quickly, without burdening IT teams.

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Commitment to Security and Privacy

Be confident in your archive’s security posture. Smarsh clients rely on the Professional Archive to store and manage millions of communications every day. With immutable, WORM-compliant storage, SSAE-16 SOC II certification, data encryption in motion and at rest, IP address restrictions, and more, Smarsh meets the highest level of regulatory requirements, including SEC 17a-4.

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Admin, Audits and Reports

Oversee the Professional Archive with straightforward administrative and reporting tools. Ensure all content and platform activity is recorded with message-level and user-based auditing and reporting features. Use our off-the-shelf reports to track your compliance team’s progress, understand what’s new in your archive, and ensure you are staying compliant.

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Personal Archive Access

Give employees access to all their email communications with the Personal Archive. Available as an add-on to the Professional Archive, the Personal Archive is designed to improve employee productivity. All employee emails are automatically stored within the archive, and employees can search and respond to historical emails on their own—without asking IT for help.

 

With Professional Archive, capture, archive and apps are all included as part of our plans. Choose the plan that's right for you.

Silver

Get started
Included Connections

Choose 5, 10 or 20

Users

3 Platform Users

Policies

2 Lexicon Policies

Discovery

1 Discovery User

Supervision

All purchased Connections

Exports

2 per User

Included Functionality

Admin, Policy, Supervision Reports

Standard, Saved, Recent Search

Groups Management

User Roles

Multi Factor Authentication

Gold

Get started
Included Connections

Choose 50, 100 or 200

Users

10 Platform Users

Policies

10 Lexicon Policies

Discovery

5 Discovery Users

Supervision

All purchased Connections

Exports

10 per User

Included Functionality

All Silver functionality

  • Advanced Search
  • IP Whitelisting

Platinum

Get started
Included Connections

Choose 500, 1000, 2000 or 5000

Users

100 Platform Users

Policies

50 Lexicon Policies

Discovery

20 Discovery Users

Supervision

All purchased Connections

Exports

25 per User

Included Functionality

All Gold functionality

  • AD Sync
  • LDIF Group Management
  • Single Sign-On

Get the Professional Archive full Features and Services Matrix

SMG

Get started
Included Connections

Choose 10, 20, 50, 100 or 200

Users

3 Platform Users

Policies

2 Lexicon Policies

Discovery

3 Discovery Users

Exports

2 per User

Included Functionality

Admin, Policy Reports

Standard, Saved, Recent Search

Groups Management

User Roles

Multi-Factor Authentication

GOV

Get started
Included Connections

Choose 500, 1000, 2000 or 5000

Users

50 Platform Users

Policies

10 Lexicon Policies

Discovery

15 Discovery Users

Exports

25 per User

Included Functionality

All SMG functionality

  • Advanced Search
  • AD Sync
  • LDIF Group Management
  • Single Sign-On
  • IP Whitelisting

 

Get the Professional Archive full Features and Services Matrix

We capture everything

across 80+ channels - the most communications captured by any provider - directly from the source

 

Other products that may be of interest to you

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Discovery TM

Reduce the time and cost of e-discovery.
Proactively collect, preserve, review and export
your electronic communications.

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Supervision TM

Reveal and manage risk.
Increase your productivity
with our industry-leading compliance solution.

LEARN MORE

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Web Archive TM

Your eyes into what's changed and when.
Complete website capture and archiving.

LEARN MORE

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Popular questions

Its simplicity combined with its power. The Smarsh Professional Archive offers an intuitive user experience, and it has advanced capabilities for supervision and e-discovery. With rapid search results, granular lexicon policies to classify and review messages, and security tools to ensure your data is safe, the Professional Archive has earned its reputation as an industry-leading platform.

The Professional Archive is ideal for clients who want an all-inclusive archiving, supervision and e-discovery solution, but don't require high levels of customization. 

 

The Smarsh Professional Archive is sold based on the number of connections (i.e. an email address, a mobile phone number, a social media handle) that a client needs to capture and archive. Each plan includes the ability to capture and archive connections, as well as supervision and e-discovery apps, if needed. Contact a Smarsh sales representative to find out which plan is right for you.

 

Smarsh offers multiple onboarding packages to suit your needs. Contact a sales representative to learn more.

As communications are captured, they are automatically ingested into the Smarsh Professional Archive where they are stored in searchable, immutable format for your designated retention period. Administrators set permissions to determine which users can access what data. 

 

The Supervision and Discovery apps are built directly into the Smarsh Professional Archive platform, depending on your package. Administrators can set permissions for who can access the apps. 

 

Smarsh allows you to perform self-service exports of your data for free at any time. The Professional Archive has multiple export formats for downloading data locally or sending to a pre-configured FTP repository. 

 

Interested in the Professional Archive?

Talk to our sales team who will walk you through our plans and the different options for your organization.