AI-Driven Communications Intelligence for Financial Firms
Turn communications data into a strategic asset, not just for compliance, but for insight and action. Uncover patterns, reduce noise, and drive better decisions with intelligent supervision.
Trusted by regulated teams — industry recognized
Capture and unify communications across channels
Bring all communications into a single source of truth. Capture and organize data across email, mobile, and collaboration tools, so it’s accessible, searchable, and ready to use.
Turn communications into insight and action
Once centralized, communications become intelligence—prioritize what matters, accelerate reviews, and act with clarity.
Reduced noise
60%+ fewer false positives
Risks identified
Uncover 3 to 5x more risk
More time back
40+ hours saved monthly
Greater capacity
20% more review capacity
Faster reviews
Hours to minutes
Earlier signals
Higher-risk activity surfaced sooner
Clearer insight
Context across conversations
Scalable coverage
Supervision as volume grows
Broader visibility
Coverage across 100+ channels
Lower cost
Scale without adding staffBuilt to evolve with your needs
As communications expand across channels and volume increases, the challenge shifts, from getting compliant to staying in control to making better decisions. Professional Archive supports each stage as your needs evolve.
For smaller firms setting up communications compliance
Start with a foundation you can build on
| What you gain | How we deliver |
|---|---|
| Basic compliance | Capture and archive channels |
| Simple setup | Deploy quickly with minimal effort |
| Organized records | Centralize communications in one place |
For scaling firms managing rising volume and channels
Stay ahead as complexity increases
| What you gain | How we deliver |
|---|---|
| Less manual review | Reduce noise and false positives |
| Visibility across channels | Unify email, mobile, and chat |
| Broader coverage | Capture and supervise more channels |
| Keep pace with growth | Handle more volume without more staff |
For larger firms turning communications into insight
Move from managing data to guiding decisions
| What you gain | How we deliver |
|---|---|
| High-volume processing | Scale across all communications |
| Consistent operations | Standardize workflows across teams |
| Smarter decisions | Surface patterns and guide action |
| Trusted outputs | Transparent, governed models |
| Predictive insight | Anticipate risk and guide decisions |
Take the next step with AI-driven supervision
Reduce noise, detect risk faster, and drive smarter outcomes with AI built for compliance delivering transparency and trust in every decision.
Let’s move your compliance program forward.
Frequently asked questions
Yes, Smarsh’s archive supports multiple communication platforms for FINRA and SEC compliance. It captures and normalizes data across email, SMS, voice, and collaboration tools such as Slack and Microsoft Teams, as well as AI-driven tools like ChatGPT and Microsoft Copilot. The result is a centralized, searchable system of record that makes it easier to supervise communications, respond to regulatory requests, and navigate audits with confidence.
Transparent AI, also known as explainable AI, allows compliance teams to understand why a communication was flagged. Instead of relying on black box models, transparent systems provide clear reasoning and audit trails behind each decision. This visibility is critical for meeting regulatory expectations around governance, model validation, and accountability.
Small firms can scale compliance programs by using automation and exception-based review workflows. Instead of manually reviewing large volumes of communications, AI filters low-risk messages and prioritizes higher-risk content. This improves efficiency, increases review capacity, and allows teams to manage growth without adding proportional headcount.
Moving from reactive archiving to proactive intelligence allows firms to gain more value from their communications data. Instead of simply storing records for compliance, advanced systems analyze data to identify patterns, trends, and early risk signals. This helps organizations act sooner, strengthen risk management, and turn compliance data into actionable business insight.
Smarsh is built to operate at scale, processing billions of messages across a wide range of communication channels every day. Its architecture is designed to ingest, index, and analyze large volumes of data in real time, ensuring performance remains consistent as your business grows.
This allows firms to:
- Continuous visibility across all communications activity
- High-volume processing without delays or system slowdowns
- Consistent supervision and analytics across channels
- Scalable operations without added infrastructure or overhead