Microsoft Teams Compliance, Archiving & Governance

Capture and govern every Microsoft Teams conversation with complete context from a unified compliance platform. Preserve communications across chat, meetings, voice, mobile messaging, and Microsoft 365 Copilot to help meet recordkeeping, supervision, investigation, and eDiscovery requirements.

Trusted at global scale by regulated teams

Smarsh Named Leader in 2025 Gartner® Magic Quadrant™ for DCGA

40+ million messages processed per day

Trusted by the globe's leading financial institutions

Built for SEC17a-4, FINRA 3110/4511, FCA &FOIA recordkeeping

One platform for Teams compliance

Microsoft Teams brings together chat, channels, meetings, voice, mobile messaging, file sharing, and Microsoft 365 Copilot in one collaboration platform. Smarsh captures communications directly from Microsoft APIs, preserving every business conversation in its native format with the metadata and context needed for compliance, investigations, oversight, and records management.

Meet recordkeeping requirements

Capture chats, Teams Phone Mobile, Teams SMS, meetings, and Microsoft 365 Copilot interactions to help meet SEC, FINRA, CFTC, FCA, MiFID II, Federal Records Act, FOIA, and other regulatory and organizational recordkeeping requirements.

Preserve every conversation 
in context

Archive messages, meetings, voice interactions, files, reactions, participant activity, and Microsoft 365 Copilot content together so reviewers can quickly understand conversations exactly as they occurred.

Work with your existing archive

Capture communications once and securely deliver them to the Smarsh Platform, your existing archive, records management solution, or enterprise data lake, without replacing your current infrastructure.

How Teams capture & archiving works

Every Microsoft Teams communication flows automatically from Microsoft 365 into the Smarsh platform, where it is preserved with native context and metadata in a centralized, tamper-resistant archive. This creates a dedicated system of record for compliance, supervision, investigations, eDiscovery, and long-term records management while complementing Microsoft's native compliance capabilities.

Capture at the source

Capture Microsoft Teams communications directly through Microsoft APIs, automatically preserving chats, channels, meetings, Teams Phone Mobile, Teams SMS, Microsoft 365 Copilot interactions, files, reactions, and metadata without interrupting employee workflows.

Preserve every interaction

Retain messages, meetings, voice conversations, attachments, participant information, rich media, and Microsoft 365 Copilot interactions in their native format, creating immutable records that support compliance, supervision, investigations, and information governance.

Archive and access

Deliver captured communications to the Smarsh Platform, your existing archive, or an enterprise data lake, where compliance, legal, IT, and records teams can quickly search, supervise, retain, and produce communications from one centralized location.

Purpose-built for Teams compliance

Purpose-built to capture, preserve, supervise, and govern communications across chat, meetings, voice, mobile messaging, and Microsoft 365 Copilot.

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Direct source capture

Capture Microsoft Teams communications directly from Microsoft APIs while preserving native message content, metadata, participant information, and complete conversation context.
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Teams Phone Mobile & 
Teams SMS

Capture Teams Phone Mobile, SMS, and MMS alongside desktop collaboration so business conversations remain compliant across every supported communication channel.
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Voice recording, transcription & analytics

Record Teams meetings and voice calls while applying transcription, sentiment analysis, redaction, and quality scoring to support supervision, dispute resolution, customer experience, and operational insight.
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Complete conversation context

Preserve chats, threaded conversations, reactions, GIFs, files, links, videos, Microsoft 365 Copilot interactions, and participant activity so every conversation remains authentic, searchable, and easy to review.
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AI-driven supervision

Apply configurable policies, lexicons, and AI-driven surveillance to identify potential misconduct, automate review workflows, and strengthen communications oversight.
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Enterprise search & eDiscovery

Search Microsoft Teams communications by user, keyword, channel, policy, date range, or case to support investigations, litigation, public records requests, internal audits, and regulatory examinations.
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Flexible archiving & storage

Archive Microsoft Teams communications within the Smarsh Platform or securely deliver captured content to Digital Safe, your existing archive, records management solution, or enterprise data lake to align with your enterprise data strategy.
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Built for every Teams deployment

Capture and preserve Microsoft Teams communications across cloud, hybrid, and on-premises Teams environments to align with your organization's operational, security, and regulatory requirements.

Comprehensive Teams coverage

Business communications extend beyond chat messages. Smarsh captures and preserves Microsoft Teams communications in their native format with the fidelity, metadata, and context needed to support compliance, supervision, investigations, records management, and AI governance, including:

Chats and channel messages

Teams meetings

Teams Phone Mobile

Teams SMS and MMS

Microsoft 365 Copilot interactions

Voice recordings and transcriptions

Conversation threads

Files, images, videos, and attachments

Reactions and emojis

Participant information and metadata

Message timestamps

AI-generated content and responses

Trusted across regulated industries

Purpose-built to help organizations capture, archive, and govern Microsoft Teams communications while supporting industry-specific compliance, records management, and information governance requirements.

Capture Microsoft Teams communications to help meet SEC Rule 17a-4, FINRA Rules 3110 and 4511, CFTC, FCA, and MiFID II recordkeeping requirements while reducing off-channel communication risk and strengthening communications supervision.

Capture and preserve Microsoft Teams communications for government agencies to support the Federal Records Act, FOIA requests, NARA guidance, agency records schedules, congressional inquiries, investigations, and long-term public records retention.

Preserve Microsoft Teams communications to support records retention, legal discovery, internal investigations, organizational governance, and information lifecycle management while helping reduce communications risk.

Capture, archive, and govern Microsoft Teams communications to strengthen records management, support legal hold and eDiscovery, simplify compliance, and maintain complete, searchable business records across the organization.

govern every teams conversation

Govern every Teams conversation from one platform

Capture, preserve, supervise, and govern Microsoft Teams communications across chat, meetings, voice, mobile messaging, and Microsoft 365 Copilot from a single platform. Help simplify compliance, strengthen oversight, and reduce communications risk while preserving every business conversation with the integrity and context your organization depends on.

Frequently asked questions

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