2019 10 GOV Survey The State of Electronic Communications in Government thb

The State of Electronic Communications in Government

Research Brief

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "get the guide", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.

The digital revolution has transformed the way government functions - but policies and practices aren't always up to date with the reality of how employees work in the 21st century. 


Government work is unique in that security, transparency, and archival laws must govern the way agencies interact. Choosing the right tools to manage electronic communications is vital as new communication applications and platforms emerge and records requests flood government inboxes.


Download this research brief to learn the dangers faced by governments that are unprepared for open records requests, and the advantages for those that develop a strategy for modern records management.