GUIDE

Turn Calls Into Trusted Assets

Act confidently on every conversation with unified capture, encryption, and advanced review.

Voice communications remain the primary channel for high-stakes business interactions, yet these critical conversations happen across fragmented platforms — Microsoft Teams, Zoom, Cisco, Avaya, NICE, VERINT, and more.

Missing even one interaction creates dangerous blind spots that expose your organization to regulatory penalties and lost insights.

With Smarsh Call Recording and Advanced Call Recording, unify all voice data into a secure, searchable system to ensure:

• Real-time capture from any platform (cloud, hybrid, on-premise)
• AES-256 encrypted storage with unlimited capacity
• Advanced playback, tagging, and on-demand transcription
• Custom retention policies and legal holds
• Secure, permission-based sharing

Get the guide to learn how your organization can streamline capture, control, and analytics to build the foundation for AI-driven insights.