Salesforce Sales Cloud automation email, Marketing Cloud email marketing messages and Pardot B2B marketing automation messages are all ingested and preserved in a search-ready state for rapid review and production.

  • Smarsh capture and archiving solutions offer robust capture and search functionality including Sales Cloud, Marketing Cloud, Pardot and Chatter content.
  • Our solution fully integrates with secured transport via TLS encryption without the need to manage on-premises software or hardware.
  • Built-in journaling rules send archived data directly to Smarsh for secure safekeeping through SMTP capture.
  • With advanced search, review and administrative functionality – managing internal collaboration and external electronic communications sent on the Saleforce Sales and Marketing Cloud platform from any device is incredibly fast and easy.

Salesforce connector features


Direct source capture

All content is captured in its native format so it retains proper context, directly from the source.
Message directionality

Message directionality

Users can search for messages and see the direction of each message, including whether it was sent internally or externally, whether a message was outbound or inbound.
Identity Integrations

Identity Integrations

Users can manage profiles across all archived content types with automated identity management.

Attachments support

Archiving and indexing of images and files is supported and they can be viewed or downloaded in their original form.
Attach Copy

Personal Archive compatibility

You can provide your employees with access to their historical email through the Personal Archive (Connected Archive Professional Cloud).

Data security and encryption

The Connected Archive is delivered with top-tier security, management and operational controls. All data is encrypted in transit and at rest and is stored in immutable, compliant format.

Supported Salesforce channels

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Connected Archive TM

The market-leading cloud archive.

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