2020 Electronic Comms Supervision Survey thb

Electronic Communications Supervision: Survey Report on Common Practices & Procedures for Financial Firms

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Financial services organizations are required under FINRA and SEC rules to review electronic correspondence to ensure that all communications follow firm and regulatory rules. Yet, there has never been one specific set of supervision procedures used by the varied firms with differing concentrations in the industry. 

Elinphant CEO Elin Cherry and Smarsh collaborated on a survey of financial services professionals responsible for the review of electronic correspondence, to learn how firms conduct their reviews. 

Read this survey report to learn more about:

  • Why supervisory procedures need to be regularly reviewed and updated
  • How larger firms' example may prove instructive for smaller firms when it comes to review frequency and quantity
  • How to use technology to its fullest potential