Text message capture & archiving - only with Smarsh

Mitigate the potential risks of using mobile business communications with our unique solution for text message archiving and monitoring.

Smarsh Mobile Archiving

Smarsh offers the only SMS archiving solution that works for any combination of device, OS, carrier, plan and ownership model (employer issued or BYOD). This includes capturing text messages directly from leading mobile carriers.

Captured text messages are automatically indexed, and securely and reliably retained within the Smarsh archive. These messages are available for quick, on-demand search, review and production alongside all other supported electronic communication types. Our solution also features flexible deployment options to address the unique needs of your environment.

Key Features of Smarsh Text Message Archiving

Empower and enable your workforce to drive business forward

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Direct Carrier capture

For organizations looking to archive content from Smarsh mobile carrier partners, Smarsh captures mobile content directly from the carrier network. API-driven, automated ingestion enables your organization to meet its regulatory requirements.
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Message threading & attachments

Messages are automatically indexed during ingestion into the archive and are threaded so conversations can be easily supervised and viewed in proper context.
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BYOD support & number porting

For organizations with employee-owned devices, Smarsh has solutions to address various message archiving scenarios, including separate business phone numbers accessed via an app on a user's personal device.
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Automated provisioning

Mobile provisioning can be done on an individual device or or across all devices, and can be attributed to the name and email address of the employee.
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External archiver support

Smarsh solutions have options to capture mobile content and send it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.
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MMS and SMS Support

The full range of message types is covered by our capture capabilities though direct carrier relationships, so you can archive your communications with all the components they had when they were originally sent.

How Smarsh can help meet your mobile archiving needs

Find what you're looking for

Smarsh captures and indexes mobile content directly from mobile carrier providers, enabling quick and easy search capabilities to zero in on specific messages.

Respond rapidly to records requests

Our sophisticated search tools and multiple export formats enable rapid response when records are requested.

Connect to an external archive

Smarsh solutions enable organizations to capture content using our connectors and send it to an existing archive, or retain it in our Connected Archive. Allowing your employees to use the mobile channels they want to communicate is no longer incompatible with maintaining legacy archives and staying compliant in the process.

Enable the use of any device/OS, carrier/plan and ownership model

No matter what device ownership scenario you use, such as BYOD, CYOD, or employer-issued devices, Smash has mobile solutions to support them all.

Increase employee productivity

Employees increasingly want to use mobile to communicate with clients and each other. Having support for text message archiving and staying compliant allows your organization to take full advantage of the productivity that mobile and text messaging provides.

Illuminate risks and stay compliant

Our supervision capabilities include an advanced supervision workflow, multi-tier review queues, action panels, roles reporting, escalation, customizable policies and more to ensure you meet your compliance obligations and identify potential risks in message content. Policies and analytic tools illuminate business risks and drive proactive decision making.

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