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Professional Cloud

The archive built for comprehensive communications compliance, previously known as The Archiving Platform. Retain critical information in a single, secure, search-ready repository where it can be actively monitored and produced on-demand. 

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Rich, intuitive workflows, powerful search and a simple user experience

Connected Archive Professional Cloud is our comprehensive archiving solution designed for organizations seeking to meet compliance obligations across all electronic communications. Communications are automatically indexed upon ingestion into the archive and stored in a compliant, search-ready state. The archive is equipped with a full set of capabilities to enable compliance teams to be more efficient, more productive, and to scale as their business grows.

Key capabilities

to meet regulatory requirements and drive compliant productivity

security-privacy

Security & Privacy

Our clients rely on the Connected Archive Professional Cloud to store and manage millions of communications every day. Security and privacy features include:

  • Immutable, WORM compliant storage to meet SEC 17a-4 and other regulatory requirements
  • SSAE-16 SOC II certification
  • Data encryption in motion and at rest
  • Multifactor authentication and IP address restrictions 
  • Privacy Shield certification
  • External penetration tests on a regular and ongoing basis
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Multi-Tenant Architecture & Simple Onboarding

Clients can leverage the power of the cloud without burdening internal IT teams.

Onboarding is simple so new clients and users can get up and running quickly, with an intuitive platform user interface.

The intelligent presentation of data and results within the platform, with related on-screen tools, saves valuable time when making decisions. Changes can be made to your licensed platform environment at any time (to add apps, content types and services).

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Integrations & APIs

Smarsh Product Integrations

The Connected Archive is integrated seamlessly with Connected Capture, with support for 80+ communication channels, as well as our Supervision and Discovery Apps.

APIs & SDK

In addition to Smarsh product integrations, Connected Archive Professional Cloud comes equipped with enterprise-grade APIs and ingestion APIs for the easy integration of custom and third-party content.

context preservation

Context Preservation

Upon ingestion into the archive, all communications content is automatically indexed and stored in a search-ready state, ready to be leveraged. Archived messages are threaded together to show the full context of the conversation, not flattened to email format. Images and files are supported and can be viewed or downloaded in their original form. Platform users can export data in original formats.

Granular Policy Management

Granular Policy Management

A rich policy engine enables users to flag and classify messages based on a wide set of criteria, including sender and recipient, channel, keywords, attachments, and exclusions. Retention policies let clients hold or purge data as required by corporate policies.

admin, audits, reporting

Admin, Audits & Reporting

Users benefit from a suite of pre-built reports for platform administration, policy activity and supervision. The platform supports message-level and user-based auditing to ensure all communications content and platform activity is recorded and accessible.

search and exports

Search & On-Demand Exports

Platform users can quickly and easily find messages matching highly specific, powerful search criteria across all archived content. Fast, powerful searches can be performed across all key data and metadata fields including Boolean logic options for advanced searching. Searches can be saved for future re-use, and users can preview search results before viewing messages or attachments. The platform supports on-demand and 'Do It Yourself' exports, with the ability to download or send to an SFTP site in multiple different formats. 

personal archive

Personal Archive

The Smarsh Personal Archive can be added to the Connected Archive Professional Cloud, enabling employees to access and search their archived email messages from any device including iPhone, iPad and Android, all web browsers and through an Outlook plugin. User-specific labels can be created to organize and retrieve messages and messages can be forwarded from the web or restored from the Outlook plug-in.

With professional Cloud, Capture, Archive and Apps are all included as part of our plans. Choose the plan that’s right for you.

Silver

Get started
Included Connections

Choose 5, 10 or 20

Users

3 Platform Users

Policies

2 Lexicon Policies

Discovery

1 Discovery User

Supervision

All purchased Connections

Exports

2 per User

Included Functionality

Admin, Policy, Supervision Reports

Standard, Saved, Recent Search

Groups Management

User Roles

Gold

Get started
Included Connections

Choose 50, 100 or 200

Users

10 Platform Users

Policies

10 Lexicon Policies

Discovery

5 Discovery Users

Supervision

All purchased Connections

Exports

10 per User

Included Functionality

All Silver functionality

  • Advanced Search
  • IP Whitelisting

Platinum

Get started
Included Connections

Choose 500, 1000, 2000 or 5000

Users

100 Platform Users

Policies

50 Lexicon Policies

Discovery

20 Discovery Users

Supervision

All purchased Connections

Exports

25 per User

Included Functionality

All Gold functionality

  • AD Sync
  • LDIF Group Management
  • Single Sign-On
  • Multi Factor Authentication
  • Custom & Scheduled Reports ($)

Get the Connected Archive Professional Cloud full Features and Services Matrix

SMG

Get started
Included Connections

Choose 10, 20, 50, 100 or 200

Users

3 Platform Users

Policies

2 Lexicon Policies

Discovery

3 Discovery Users

Exports

2 per User

Included Functionality

Admin, Policy Reports

Standard, Saved, Recent Search

Groups Management

User Roles

GOV

Get started
Included Connections

Choose 500, 1000, 2000 or 5000

Users

50 Platform Users

Policies

10 Lexicon Policies

Discovery

15 Discovery Users

Exports

25 per User

Included Functionality

All SMG functionality

  • Advanced Search
  • AD Sync
  • LDIF Group Management
  • Single Sign-On
  • IP Whitelisting
  • Multi-Factor Authentication

Get the Connected Archive Professional Cloud full Features and Services Matrix

We capture everything.

Across 80+ channels - the most communications captured by any provider - directly from the source

Other products that may be of interest to you

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Discovery TM

For proactive collection, preservation and
review of all your electronic communications.

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Supervision TM

To reveal and manage risk,
increase reviewer productivity and
streamline compliance.

LEARN MORE

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Connected Capture TM

Capture solutions across 80+
communication channels.

LEARN MORE

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Popular questions

Its simplicity combined with its power. The Professional Cloud is easy to buy, easy to set-up, and offers a simple, intuitive user experience. At the same time, the Professional Cloud offers advanced search capabilities with sub-second results, lexicon policies to classify and review messages efficiently and effectively, and security and admin tools to ensure your data is safe and only accessible by those who need it. The Professional Cloud ideal for clients who want a full set of features and functionality, but don’t require additional complexity and customization to get the most out of their data.

To simplify the buying process and ensure that our clients get everything they need, the Professional Cloud is sold in Plans, based on the total number of Connections (e.g., an email address, a mobile phone number, a social media handle) a client needs to capture and archive. Each Plan includes Connected Capture, Connected Archive, as well as the Connected Apps (Supervision and Discovery for business clients, Discovery for public sector clients) that our customers need to get the most value out of their Smarsh products. A Smarsh sales representative can quickly determine which Plan is best for you.

After you purchase the Connected Archive Professional Cloud, the channels you choose to capture are set up, either automatically or by a Smarsh Implementation Technician. The buyer then logs into the Professional Cloud and adds additional User accounts for Platform access. Extensive documentation is available online at central.smarsh.com, and Smarsh Support and Customer Success are eager to help with any questions. Smarsh also offers walk-through guides built into the Professional Cloud application, to help Users get the most out of their Connected Archive.

As communications are ingested by Connected Capture, they are automatically routed to your Connected Archive Professional Cloud, where they are stored in searchable, immutable format for seven years by default. Clients can choose to “purge” their data before this time is up, or they can decide to retain their data beyond this default period as they see fit and depending on their business needs.

Both Supervision and Discovery Apps are built right into the Professional Cloud, for ease of use and accessibility. A User can log-in and immediately begin using the apps. For improved security, an administrative User can set permissions to determine which Users have access to either Connected Apps, to ensure that Users can only access data and perform tasks that are required of them.

Smarsh is an industry leader in letting all clients export their data, for free, at any time. A User simply logs in, runs a search (or uses the Discovery functionality), selects Export, and then chooses whether they want to export their data locally, or to a pre-configured FTP repository. Self-service tools within the platform make the process run smoothly. It’s really that simple, and really that free.

Interested in Connected Archive Professional Cloud?

Talk to our sales team who will walk you through our plans and the different options for your organization.