End of Life Notices

Vantage/IMAuditor Software End of Support

Our End of Life policy is to support the past TWO full versions of each product.

Listed below are the older versions of our products whose support will be ending soon or has ended.

The current version is: Vantage 16.x

The following table lists the release and end of support (EOS) dates for older versions of Vantage/IMAuditor. After this date, Smarsh will not release any software maintenance updates, bug fixes, or filter and firmware updates for the versions that are end of support. Please check back with this page periodically for the latest information. Additional End of Life questions may be directed to the Smarsh Customer Support team.

PRODUCT
Vantage

Release Release Date End of Support
Vantage 16.x August 2023 July 31, 2026
Vantage 15.x Jan 2022 January 31, 2025
2017 R2 May 2018 July 31, 2023
2017 June 2017 March 31, 2022
2015 R2 SP1 April 2016 August 31, 2018
2015 R2 February 2016 May 31, 2018
2015 July 2015 October 31, 2017
2014 R2 SP2 February 2016 January 31, 2018
2014 R2 SP1 June 2015 March 31, 2017
2014 R2 October 2014 January 31, 2017
2013 R2 SP2 June 2014 May 31, 2016
2013 R2 SP1 January 2014 May 31, 2016
2013 R2 October 2013 May 31, 2016
2013 SP1 August 2013 November 30, 2015
2013 June 2013 November 30, 2015
12.2.1 December 2012 September 30, 2014
12.2 October 2012 September 30, 2014
12.1.3 April 2013 September 30, 2014
12.1.2 September 2012 September 30, 2014
12.1.1 August 2012 September 30, 2014
12.1 July 2012 September 30, 2014
12.0.2 March 2012 September 30, 2014
12.0.1 October 2011 September 30, 2014
12.0 August 2011 September 30, 2014
11.0.6 May 2012 March 31, 2014
11.0.5 March 2012 March 31, 2014
11.0.4 March 2012 March 31, 2014
11.0.3 February 2012 March 31, 2014
11.0.2 September 2011 March 31, 2014
11.0.1 August 2011 March 31, 2014
11.0 March 2011 March 31, 2014
10.2.2 January 2011 January 31, 2013
10.2.1 October 2010 January 31, 2013
10.2 September 2010 January 31, 2013
10.1 March 2010 January 31, 2013

 

IMAuditor

Release Release Date End of Support
10.0.x October 2009 January 31, 2013
9.7.x May 2009 July 31, 2011
9.6.x January 2009 July 31, 2011
9.5.x July 2008 July 31, 2011
9.1.x February 2008 July 31, 2011
9.0.x October 2007 July 31, 2011
8.9 and below August 2007 (last release) EOS

 

Unified Security Gateway (USG) Software End of Support:

The following table lists the release and end of support (EOS) dates for each USG version. After this date, Smarsh will not release any software maintenance updates, bug fixes, or filter and firmware updates for the versions that are end of support. Additional questions may be directed to the Smarsh Customer Support team.

PRODUCT

Unified Security Gateway

Release Release Date End of Support
All 5.x.x versions   October 31, 2015
4.0, 4.1, and 4.2 June 2010 – February 2011 October 31, 2013
3.1 December 2009 August 30, 2011
3.0 October 2009 August 30, 2011
2.3 July 2009 EOS
2.2 May 2009 EOS
2.1 March 2009 EOS
2.0 January 2009 EOS
1.2.1 September 2008 EOS
1.2 July 2008 EOS
1.0.1 March 2008 EOS
1.0 October 2007 EOS

 

Standard phone support is available Monday through Friday between the hours of 7am and 12am EST (excluding US Federal Holidays) at 1-866-SMARSH-1 (762-7741) in the US or +44 (0) 800-048-8612 in EMEA. Off-hour phone support is available 24 hours per day, 365 days per year, for Severity Level 1 or Level 2 issues. Smarsh Central is available 24hrs a day, where you will find troubleshooting information, user guides, detailed support articles, and if you need further assistance, you can submit a support case.

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