The Importance of Doing Email Migrations the Right Way

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Migrating an organization’s email and/or archiving systems to Office 365, Exchange Online, Google G Suite or some other email, collaboration or archiving platform is not an easy thing to accomplish. There are a number of critical decisions to make in advance of migrating to a new platform, and the migration process itself requires careful planning and execution over an extended period in order to avoid data corruption, lost chain-of-custody for sensitive data, and ensuring a minimal impact on employee productivity. There is a sequence of activities that must be scoped, agreed upon, and carried out properly in order for the migration to be successful. Aligned with the activities in the migration process are a range of third-party products and services that can simplify and streamline the migration process, improving the end result, while decreasing the risk of human error during the process. 

Here are the key takeaways from this paper:

  • Organizations are choosing to migrate to new platforms for a variety of reasons, including improvements in cyber security capabilities, improving communication, managing corporate records more effectively, enabling better user productivity, and streamlining the cost of IT operations. A key driver for starting migration projects is moving business-critical applications to the cloud.
  • Adoption of Office 365 is one of the primary drivers for undertaking a migration project. Given that more than 200 million users have adopted and/or been migrated to the platform, migration to the Office 365/Exchange Online has been one of the most common migration projects over the past several years.
  • Migration can be difficult and involves a significant number of detailed steps for the planning, execution and management of the overall project. Nearly one-half of those surveyed for this white paper view the need to keep everything up and running during the migration as the most challenging aspect of a migration.
  • On-premises archiving systems are being migrated to cloud-based solutions: our research shows that while slightly less than one-half of content is archived onpremises in 2019, this figure will jump to nearly two-thirds of archived content in just two years. Modern SaaS archives offer a level of security, protection, regional compliance and fault tolerance previously only available via on-premise systems.
  • The use of third-party consulting services and migration tools is essential for most migration projects given the difficulty of migration efforts, the general lack of expertise about the nuances involved in accomplishing a migration successfully, and the serious consequences of getting things wrong.

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