How Global Enterprises Can Reduce the Risk of Collaboration Platforms

New communications technology is a true “equalizer” for organizations, bringing together people from multiple geographies and across demographics. Workers are no longer tethered to a single office, device or time zone. In the post-pandemic world, collaboration and conferencing tools (e.g., Microsoft Teams, Slack, Zoom, etc.) have replaced desk chatter, watercooler conversations and even email.

Regulated organizations like financial services firms have seen the benefits of collaboration tools. But adapting to an increasingly virtual business model is an ongoing challenge for compliance and IT departments. Visibility into employee conduct is reduced when people aren’t working from a centralized location and the lines between business and personal communications are blurred.

Workers are on home networks, potentially using personal devices, or interacting — unwittingly or not — through unauthorized communication apps. This makes the identification and mitigation of risk, and the management of regulatory compliance, exponentially more complex.

This guide will help enterprises navigate the benefits and risks of collaboration platforms and how to adjust policies, technology and employee training to enable the future of work and stay ahead of risk.