On-Demand Webinar

FStech - Hybrid Risk in the Era of Remote Working & Digital Transformation

The past several years have seen not only a shift to hybrid work but also a proliferation in the number of communication methods used by modern workers. From email, instant messaging and social media to mobile, voice, video and web platforms, the tools available have allowed for greater productivity and collaboration via cross-channel conversational streams.

This also poses challenges, such as how to capture and manage this data in a way that is both uniform and secure, and how to ensure that FSIs are compliant with regulations such as GDPR and MiFID II.

Failing to appropriately act can have dire consequences – as seen from the hundreds of millions of dollars in fines handed out for “pervasive off-channel communications” and “widespread and longstanding” failure to preserve records of communications.

Join FStech Editor Jonathan Easton for this discussion with Shaun Hurst, Principal Regulatory Advisor at Smarsh, and Dave Murphy, Head of Technology & IT Change Risk at Metro Bank.

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