On-Demand Webinar

Increased Use of Voice Communications: How to Protect Your Organisation from Regulatory Risk

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Regulatory requirements for the capture, retention, and oversight of voice and electronic communications, such as those from the E.U.’s Markets in Financial Instruments Directive (MiFID II), continue to affect increasing numbers of financial organisations.

Today, many organisations still have siloed oversight processes for their various forms of communications, in particular, when it comes to voice. This presents a number of workflow challenges, especially due to the increased use of online video and voice in our current reality of a stay-at-home workforce.

Join Smarsh and industry experts on this webinar, where we will discuss how to:

  • Overcome the challenges of voice compliance
  • Capture and create a single pane of glass
  • Reduce the cost and complexity of records management, supervision and e-discovery

Panelists

Shaun Hurst

Director, Solutions Engineering, Smarsh
shaun hurst

Shaun Hurst

Director, Solutions Engineering, Smarsh

Shaun Hurst is the International Technology Director for Smarsh. He has over 18 years of experience solving complex IT challenges for Financial Services Institutions and is a subject matter expert in topics like e-Discovery, Compliance, Regulatory Requirements, Data Privacy, and Cloud Computing.

Robert Cruz

VP, Information Governance, Smarsh
Robert Cruz 800x800

Robert Cruz

VP, Information Governance, Smarsh

Robert Cruz is Vice President, Information Governance for Smarsh. He has more than 20 years of experience in providing thought leadership on emerging topics including cloud computing, information governance and discovery cost and risk reduction. 

Eric Franzen, Nuclei

Founder and CEO
Eric Franzen Nuclei headshot

Eric Franzen, Nuclei

Founder and CEO

Eric Franzen is the Founder and CEO of Nuclei. Eric has 17 years of experience solving engineering and compliance challenges related to voice and is a subject matter expert on voice technologies and data analytics.