Enterprise social networks like Salesforce Chatter are giving companies a whole new way to work, boosting productivity, and helping employees collaborate and share knowledge.
However, many companies haven’t been able to use Chatter, because they’re still looking for a solution to manage their compliance or e-discovery obligations. Similar to email and social media communications on LinkedIn, Twitter and Facebook, internal social communication on Chatter must be retained, searchable, and ready to produce on-demand, especially when regulators ask for specific conversations on this network during an exam.
So, can your firm use Chatter, while meeting the retention and supervision requirements of industry regulators? Yes, if it’s supplemented with a comprehensive solution that helps your organization archive and supervise all content and conversations on this platform.
To help you navigate regulatory requirements (and solutions!) related to Chatter, we’ve compiled the following articles and resources for you.
Chatter compliance solutions
Archiving Salesforce Chatter: Can it be done?
Learn how leading global asset manager Standard Life Investments uses archiving and compliance for Chatter to meet its FINRA and SEC compliance obligations.
Have archiving in place to enable Salesforce Chatter
Includes details about the types of Chatter content organizations must capture to meet regulatory obligations.
Archiving and Compliance for Salesforce Chatter
Details about the most comprehensive archiving and compliance solution available for Chatter today.
Considering an Enterprise Social Network?
Why Should We Really Care About Enterprise Social Media?
What benefits can your team gain from a private social network (that you don’t already have within your organization)?
Getting your employees to share their best ideas on Yammer, Chatter and Enterprise Social
Information about the most powerful outcomes companies experience using enterprise social media, plus a link to Harvard Business Review’s insights on the benefits of enterprise social.
To find out more about archiving solutions for Salesforce Chatter, visit www.smarsh.com or call 1-866-762-7741.
- Best Practices to Protect and Retain your Salesforce Records for E-Discovery - October 15, 2014
- Could an Enterprise Social Network Be Your Best Marketing Tool? - October 13, 2014
- 7 resources to help you navigate Yammer compliance - December 17, 2013