Kim Crawford Goodman, Chief Executive Officer, Smarsh

The focus of digital communications in compliance has shifted from foundational coverage to intelligent optimization. As communication channels proliferate and regulatory expectations intensify, organizations face new pressure to modernize how they capture, supervise, and govern employee communications. By modernizing infrastructure and scaling oversight in step with growing channel complexity, organizations have the power to strengthen compliance resilience while supporting business growth.

This session explores how to transform a legacy compliance program into a scalable, future-ready framework. Attendees will gain insights into building a compliance program that not only keeps pace with change, but stays ahead of it—balancing risk mitigation, operational efficiency, and long-term innovation.

Luis Castillo, Jr., VP Architecture, State Street Bank & Trust Company
David Hernandez, VP of Digital Workplace Productivity, The Capital Group
Moderated by Goutam Nadella, Chief Strategy Officer, Smarsh

Will AI Agents Replace Your Front-Line Analysts?

Rethinking Investigations with AI

Professional Archive: Innovating for Today & Tomorrow

At a time when hockey fans are celebrating the centennial of the New York Rangers and the excitement of the USA Olympic gold medal victories, Smarsh CONNECT welcomes two icons of the game: Mark Messier and Henrik Lundqvist.

In a keynote conversation, these legendary leaders will share lessons on resilience, performance under pressure, and the courage required to challenge the status quo. From championship moments to franchise-defining eras, their experiences reveal what it takes to lead, adapt, and innovate when everything is on the line.

Henrik Lundqvist, Legendary NY Rangers Goaltender
Mark Messier, National Hockey League Hall of Famer
Moderated by Vinesh Vis, Chief Revenue Officer, Enterprise, Smarsh