Event Agenda

APRIL 19, 2023 | NEW YORK, NY

237 Park Avenue

  • April 19

AM Programming

As communications channels grow and evolve on mobile devices, how should compliance teams protect their firms?

Regulators are bearing down on firms for gaps in their compliance oversight of mobile communications, accompanied by a steady stream of bad press around fines and failures. Mobile devices have transformed how we live and work, but they’ve also introduced new and fast-mutating risk that is keeping compliance teams up at night. As these tools continue to evolve and employees have conversations across multiple channels, how can organizations best position themselves to stay agile and ahead of the pace of change?

At SmarshCONNECT 2023, you’ll hear from your peers and industry experts on how visionary organizations are extending the surface area of their communications compliance programs to account for evolving mobile communications, and how they’re leveraging AI-powered surveillance to stay ahead of change in real-time.

Learn how firms are:

  • Strengthening oversight efforts for employee communications on corporate-owned devices and personal devices (BYOD)
  • Handling an ever-growing and ever-changing set of mobile-friendly communications channels, like workstream collab platforms (Teams and Zoom) and consumer apps like WhatsApp
  • Complementing traditional lexicon-based search with AI-powered surveillance models to surface risk signals that are unique to mobile communications or indicative of investigation-worthy behavior
  • Pushing past prohibition and enabling employees to embrace the mobile tools their clients use to communicate

PM Programming

Compliance Agility
How surveillance and AI can strengthen firms' ability to find risk and understand employee behaviors


Assessing the dynamics of content capture in light of ever-increasing pace of communications innovation


Balancing opportunity vs risk around the use of mobile, social and collaborative apps