Government/Education

Overview
Products
Smarsh Advantage
The Cloud

Hosted Email Solutions for Government/Education

Smarsh will help your organization, agency or entity meet the myriad challenges created by the proliferation of email and electronic messages. The Smarsh message archiving platform enables you to:

  • Leverage sophisticated e-discovery archiving solutions for compliance with state record retention laws, litigation preparedness efforts, Freedom of Information Act (FOIA) and discovery requests.
  • Extend your electronic recordkeeping, supervision and data protection initiatives to include email, social media platforms, instant messaging and text messaging, as well as email encryption and data-leak prevention.
  • Realize immediate cost savings. Save significantly on storage and data center management and infrastructure costs with a trusted Software-as-a-Service (SaaS) provider. Minimize your internal IT operating burden and maximize your IT resources. 
  • Improve employee efficiency. Give records managers the tools to produce email records in seconds, limiting IT’s role in discovery/records requests and improving organizational efficiency. Take the burden of archiving from the end-user, eliminating hours of wasted time deciding what records are relevant.
  • Identify, manage and mitigate risk. Smarsh supervision tools can identify potential risks as they are developing. Prevent the cost and headache associated with processing and collection fees, legal costs and spoliation of evidence sanctions.
  • Carry the torch. Get ahead of the open government and transparency trends that are shaping the conversation at all levels. State-of-the-art Smarsh technology can help government catch up with the private sector and protect the citizens you serve.  Be a leader, an innovator, and help move government forward.

Suite Of Solutions For Government/Education

All services within the Smarsh integrated suite are centrally administrated through the web-based Smarsh Management Console. Permissioned administrators can review electronic communication, implement classification, data-leak prevention and encryption polices, and analyze the effectiveness of these policies through comprehensive and customizable reporting.

Email Archiving
The flagship of the Smarsh email management suite is its email archiving and compliance solution. Smarsh will capture every email (and attachment) that enters or leaves your organization, as well as internal messages, and preserve them all in evidentiary-quality form in a central repository. Administrators leverage best-in-class search, supervision and on-demand export functionality. Smarsh also offers industry-leading email hosting and collaboration services, offloading the operational burden from your staff.

Email archiving from Smarsh also includes a unique classification engine, giving you comprehensive policy control to efficiently automate message classification. Implement legal holds, granular retention policies and supplement your matter management efforts.
Email Encryption/DLP
Solutions for data-leak prevention (smarshDLP) and secure messaging and file transfer (smarshEncrypt) enable your company to mitigate risk, communicate confidentially and meet emerging data protection obligations. With smarshDLP, the outbound content filtering solution, you can block, quarantine or encrypt messages before they leave your system. smarshEncrypt can be deployed manually or as a policy-based encryption solution, and was designed to integrate with email supervision procedures.
Social Media Archiving  |  IM Archiving  |  Mobile Message Archiving
Smarsh provides solutions for archiving and enforcing governance policies for social media, text messaging, instant messaging, and dozens of propietary messaging platforms. Administration for alternative archiving solutions is consolidated within the Smarsh Management Console.

Let Smarsh Make It Easy For You

The Customer Experience

Strong relationships with our clients are the key to our success and our industry-leading reputation, reflected in every element of your customer experience. With Smarsh, you won’t have to worry about unanswered phone calls or email requests. Each client has a dedicated account manager, an implementation team, and access to a full-service support team, working 24/7/365.

Perpetual Innovation

Smarsh has built a reliable, robust and multi-dimensional platform of integrated solutions. System upgrades and enhancements are introduced regularly, and powerful systems are matched with an intuitive user experience.

Lessons from Experience

With an email management suite of services designed to meet the sophisticated compliance needs of highly-regulated industries, you can confront the multiple challenges created by the proliferation of email with confidence. Service needs to be unquestionably reliable and support staff must respond to queries with urgency. The security and integrity of your mission-critical data is paramount. Solutions need to provide measurable and systematic transparency and robust accountability controls for your peace of mind and your constituents' protection.

Control your own Data

All of your messages remain online and securely accessible, and you can produce messages from your archive and burn them to DVD on-demand. Or call Smarsh, and the team will do it for you. As part of your service, we also send you encrypted DVDs monthly, so you have a copy of your data on-site.

Flexibility

Smarsh can host your organization's email in its secure, redundant data centers or archive from your message servers. The Smarsh unique hosted architecture easily facilitates technical integration with on-premise (such as Exchange, Lotus, Groupwise or Novell) and cloud email hosting platforms (such as Google Apps Premier). With its diverse and growing client base, Smarsh has encountered a variety of system integration scenarios.

The Benefits of the Smarsh Cloud Model

Security & Privacy

You always maintain ownership and control of your data. Multiple physical, procedural and technical safeguards are in place to protect and limit access to your data. Smarsh data centers are redundant, geographically-dispersed and SAS 70 (Type II) audited. All systems are protected by multi-tiered firewalls and proactively monitored within the Smarsh Network Operations Center. Encrypted access to your data is granted only to your firm’s approved system administrators.

Performance

  • Free up storage capacity | Forrester Research survey data indicates that storage capacity requirements are growing between 20 and 40 percent each year.1 By "off-loading" data, your company can free up valuable storage space and optimize server performance. Remove content from your messaging server and migrate it to an archiving platform.
  • Global availability | Full platform functionality is available securely 24-7 via the Internet.
  • Search and produce data quickly | Smarsh offers the storage, database and indexing expertise to ensure optimal search and retrieval times, even as the volume of your archive grows.
  • Seamless updates | Rather than waiting for the release and installation of your software’s next version, Smarsh platform updates are introduced regularly. 

Deployment

  • Rapid on-boarding | Your firm can be up and running on the Smarsh platform in days or weeks rather than a long-term phased timeline. With its diverse and growing client base, Smarsh has encountered a variety of system integration scenarios and manages the deployment process for you.
  • Flexible integration | The unique Smarsh architecture is platform-agnostic and integrates with on-premise (Microsoft Exchange, Lotus, Novell, etc.) and SaaS (Microsoft Office 365 and Google Apps Premier, for example) messaging platforms.

Cost

  • Predictable pricing | Smarsh does not charge for storage or disk space, significantly reducing costs for traditional email backup. Pricing is predictable, easy to budget and does not require large capital expenditures.
  • No software/hardware to maintain | Smarsh manages all hardware and software within its data centers, and upgrades are automatic and included as part of the managed service.
  • Minimized internal IT operating burden | Maintain access and ownership of all of your information, and liberate your IT team to focus on core competencies.

1 In Search of Information Governance in the Enterprise (blog). Forrester Research, Inc. 31 March 2010.

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