Professional Archive 2023 Recap

by Smarsh

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As regulatory demands increase, Smarsh has you covered with a host of releases within the Professional Archive platform. In 2023, we made workflows easier, more efficient and more reliable so you can save time while improving your compliance posture.

To enable you to see data faster, eliminate blind spots and demonstrate your compliance, Professional Archive enhancements included:

  • Four intuitive reporting dashboards
  • New User Interface
  • Improved search infrastructure

Check out this video for a tour of the 2023 improvements:

What’s new in Professional Archive?

  • Accelerate efficiency with a more intuitive navigation and user interface
  • Stay on top of platform activity with in-app alerts
  • Get support and answers faster with the new chatbot within the platform
  • Save time and spot risks more easily with highlighted policy keywords and search filtering
  • Get the data you need faster with Boolean search
  • Enjoy increased stability and a scalable search experience with infrastructure improvements
  • Four new reporting dashboards:
    • Archive Insights Dashboard: Visualize and understand the data that is being ingested into the platform instantly
    • Reviewer Activity Dashboard: Get a clear view of total messages reviewed and actions taken
    • Policy Dashboard: Gain visibility into flag rates and conduct deeper analysis
    • Queue Dashboard: Understand queue efficiency and ensure reviewers are up to date

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