PRODUCT SPOTLIGHT: Stay up to date on the latest enhancements to Federal Archive

Federal Archive

Empowering federal agencies to capture
and archive text messages with ease.
FedRAMP Authorized

Modern, secure cloud technology for federal records management

Improve efficiency with a text message capture and archiving solution that is easy to use and implement. The only text message archiving solution that is FedRAMP Authorized, the Federal Archive is purpose-built to meet stringent federal security requirements.

Key capabilities

to meet NARA guidance and text message records requests

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Federal Grade Security

Be confident in your data storage security.


The Federal Archive is deployed in AWS GovCloud, which was built with stringent security and compliance controls for government agencies to host sensitive data. The Federal Archive and its AWS GovCloud (US) Regions are subject to FedRAMP Moderate Baselines, allowing customers to host sensitive Controlled Unclassified Information (CUI). The platform adheres to top-tier security standards, with all captured data encrypted in transit and at rest.

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FedRAMP Authorized

The Federal Archive is the only text message archiving solution with FedRAMP Authorization. Any cloud-based service that holds federal data is required to maintain FedRAMP Authorization.

The Federal Archive is purposely designed to meet FedRAMP’s specific requirements for Moderate Baselines including, but not limited to:

  • Internal API Secure Communication
  • Internal Certificate Management
  • Restricted Access (by IP)
  • Defensible Deletion
  • Legal Hold
  • Custom Retention
  • Client Data Audit Logs & System Audit Logs

Direct Capture key capability

Direct, Contextual Capture

Understand the full context of conversations with threaded text messages displayed in their original format.
Smarsh is the only archiving provider that can capture text messages directly from AT&T and Verizon with all accompanying attachments and metadata. Inside the Federal Archive, all messages are presented in their original format so they look like actual text messages instead of emails.

Powerful search key capability

Powerful Search

Save time finding text records by leveraging industry-leading search speeds. Granularly search for data by keyword, message sender or recipient, date range, communication channel, attachments and other metadata. Boolean search is supported.

high speed exports key capability

Export At Any Time

Remain flexible with the ability to export messages and metadata from the archive at any time. Exports can be downloaded locally in either EML or CSV formats and they are password protected. Messages can be exported from search results—either the full search list or a subset of selected messages—and export history logs are recorded for reference or repeat downloads.

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External Archive Functionality

Choose where to archive your data. In addition to its integrated archive, captured content can be sent directly to an external archive in SMTP or SFTP format if desired.

adv admin permissions key capability

Advanced Admin & Permissions

Ensure security with granular, role-based access controls and permissions to the platform. Admins have a dashboard view of all archived channels as well as the provisioning status of each channel for enhanced oversight. Additionally, within the platform, profiles can be created and filtered by person, organization, channel and/or whether they are inside or outside of the organization.

Complete Federal Text Message Request in < 1 Minute

With the Federal Archive, you can easily search for and produce text message communications. See how simple it is to find and export text message records in less than a minute.

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Supported Channels

ATT 1

AT&T

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Verizon