Smarsh Launches Seventh Annual Electronic Communications Compliance Survey

Survey Highlights Trends and Best Practices Around the Oversight of Electronic Communications in the Financial Services Industry

PORTLAND, Ore., February 27, 2017 – Smarsh the leading provider of cloud-based information archiving solutions for compliance, e-discovery and risk management, is conducting its seventh annual survey of compliance professionals in the financial services industry on the retention and oversight of electronic communications, including email, social media, instant messages and SMS/text messages. Findings from the Smarsh survey will shed light on the compliance community’s developing role, challenges, and best practices in meeting the electronic recordkeeping, supervision and data protection obligations of the U.S. Securities and Exchange Commission (SEC), the Financial Industry Regulatory Authority (FINRA), the Financial Conduct Authority (FCA) and other global regulators.

Financial services firms are required to conduct regular supervision of communications, yet compliance teams must do this while dealing with an ever-widening set of content from social media channels, collaboration platforms, text messages and more. Firms often face difficulties during the quest to correctly identify and mitigate compliance risks in electronic communications. This year’s survey will examine how compliance leaders manage their oversight processes and meet supervision challenges.

Compliance professionals can take the survey at The survey takes approximately 10 minutes to complete, and all answers remain anonymous and analyzed in aggregate. For each qualified registrant, Smarsh will make a charitable contribution via Smarsh Full Circle, the company’s community service initiative.

 A report of the key findings from the survey will be issued by Smarsh in Spring 2017. The 2016 Electronic Communications Compliance Survey Report is available at For more information about Smarsh and The Archiving Platform, visit

 About Smarsh

Smarsh® delivers a comprehensive and integrated stack of cloud-based information archiving applications and services that help companies protect themselves and manage risk. Its centralized platform provides a unified compliance and e-discovery workflow across the entire range of digital communications, including emailsocial mediawebsitesinstant messaging and mobile messaging. Founded in 2001, Smarsh helps more than 20,000 organizations meet regulatory compliance, e-discovery and record retention requirements. The company is headquartered in Portland, Oregon, with offices in New York City, Boston, Raleigh, N.C., Los Angeles and London.

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