State and local governments across the country are making strides in the push to digitize government records and integrate collaboration tools into daily communications and processes. As these platforms become more widespread, government offices must prioritize identifying, acquiring and budgeting for the technologies needed to enable records management and archival across all public-sector communication channels, thus allowing accurate and efficient responses to records requests, audits and more. After crises, information requests inundate state public safety offices, making this concern even timelier, and as remote work increases nationwide, securing the new class of digital communication instruments is paramount.
Senior Policy Analyst National Association of State Chief Information Officers
Chief Technology Officer, National Association of Counties
State Archivist, State of New York and Vice President, Council of State Archivists
Senior Director of Information Governance, Smarsh
Robert Cruz is Senior Director of Information Governance for Smarsh and Actiance. He has more than 20 years of experience in providing thought leadership on emerging topics including cloud computing, information governance, and Discovery cost and risk reduction.
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